Goncalo Garcao
Merthyr Tydfil,midglamorgan
Summary
Highly motivated individual who gives 100% to every challenge. Began with no experience in sales and quickly developed the skills to earn commission, build customer relationships, and upsell effectively. Built a portfolio in social media management, niche content creation, and video editing, gaining hands-on experience with content scheduling, analytics, and audience engagement. Thriving on growth, continuously improving skills, staying organised, and delivering measurable results. Adaptable, detail-oriented, and driven to optimise digital media strategies for success. Available to start and contribute at any given time.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Sales advisor
EE
Merthyr Tydfil, Borough
2025.07 - Current
- Boosted brand reputation with demonstration of product knowledge.
- Established rapport with customers to foster repeat business.
- Participated in team meetings, contributing valuable ideas for sales improvement.
- Provided comprehensive after-sales support, ensuring customer satisfaction.
- Conducted market research, gaining insights into competitors' strategies.
- Increased sales through effective negotiation and persuasion techniques.
- Fostered positive relationships with team members to foster a good work environment.
- Attended training sessions regularly to keep abreast of the latest sales techniques.
Machine operator
Op chocolates
Merthyr Tydfil, Borough
2023.02 - 2025.06
- Ensured smooth running of machinery by performing regular maintenance.
- Enhanced longevity of machines through regular cleaning.
- Adjusted machine settings to optimise performance.
- Collaborated with team members to meet production deadlines.
- Performed minor repairs on machinery, reducing the need for external technicians.
- Managed waste disposal from machines responsibly.
- Provided training to new recruits, improving team competence.
- Loaded raw materials onto machines, facilitating continuous production.
- Improved efficiency with routine machine checks and adjustments.
- Prepared detailed shift reports, providing valuable insights into operations.
Education
A-Levels - VideoGraphy and Film Making
EPI - Escola Profissional de Imagem
Lisbon 2019.09 - 2021.07
Skills
- Motivated and results-oriented
- Adaptable under pressure
- Proactive and improvement-focused
- Relationship building
- Quick learner and initiative-taker
- Open-minded communicator
- Software proficiency in Adobe (CapCut, Premiere Pro, Photoshop) and Microsoft
- Advanced typing skills
- Virtual communication expertise
- Organizational skills
- Telephone etiquette
- Microsoft office suite proficiency
Affiliations
- Workout, ice bath and cold theraphy, have a social media with fitness content.
Languages
English
Proficient (C2)
Portuguese
Fluent
Spanish
Beginner
Timeline
Sales advisor
EE
2025.07 - Current
Machine operator
Op chocolates
2023.02 - 2025.06
A-Levels - VideoGraphy and Film Making
EPI - Escola Profissional de Imagem
2019.09 - 2021.07