Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Glory Okere

Leeds,Dewsbury
Glory Okere

Summary

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work. I would like to do networking trying to establish relationships with colleagues and work together as a team

Overview

3
years of professional experience
1
year of post-secondary education

Work history

Jessica Cicero
Tradate , Italy

Restaurant waitress
09.2022 - 03.2023

Job overview

  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Kept carpeted and hard floors clean and clear of debris, minimising risks to guests and staff.
  • Confirmed legal drinking ages and discontinued service to intoxicated guests.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Informed kitchen staff regarding special order requirements.
  • Greeted and escorted guests to tables.
  • Arranged tables and set up linens and silverware in preparation for guests.

Studio tecnico Telesca
Gorla minore, Italy

intern surveyor
06.2021 - 09.2021

Job overview

  • Used computer software to create detailed maps.
  • Assessed previous records and identified evidence to determine data accuracy.
  • Created maps, sketches and charts to analyse data.
  • Performed field calculations to complete assessments.
  • Worked with clients and stakeholders to understand project requirements and specifications.
  • Marked areas on land to use reference points for property.
  • Measured projects against specified requirements for precise results.

Domenico Giovannini
Milano, Italy

Restaurant cashier
06.2020 - 08.2020

Job overview

  • Educated customers on promotions, offers and special events to enhance product sales.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Helped meet business needs by working extra shifts.
  • Completed opening and closing procedures each day.
  • Helped customers to pack away shopping for improved customer experience.

Education

ISISS Don Lorenzo Milani
Tradate, Varese, Italy

Diploma of Higher Education from surveyor
09.2021 - 07.2022

University overview

Skills

  • Menu knowledge
  • Spirits knowledge
  • In-depth food and wine knowledge
  • Guest rapport
  • Cleaning requirements
  • Table service

Languages

English
Upper intermediate (B2)
Italian
Fluent

Timeline

Restaurant waitress
Jessica Cicero
09.2022 - 03.2023
ISISS Don Lorenzo Milani
Diploma of Higher Education from surveyor
09.2021 - 07.2022
intern surveyor
Studio tecnico Telesca
06.2021 - 09.2021
Restaurant cashier
Domenico Giovannini
06.2020 - 08.2020

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Glory Okere