Gillian Farrer
EAST GRINSTEAD,West Sussex
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Hard-working with strong organizational skills. Achieves company goals through exceptional planning and prioritization.
Overview
40
40
years of professional experience
16
16
years of post-secondary education
Work history
Carer
Full time for family member
EAST GRINSTEAD, West Sussex
06.2019 - 08.2025
- Ensured proper nutrition by preparing healthy meals for my Mother.
- Demonstrated empathy towards the emotional needs of clients, providing necessary reassurance during difficult times.
- Coordinated appointments with healthcare professionals for routine check-ups and treatments.
- Worked collaboratively with other carers to provide comprehensive service.
- Assisted with mobility to ensure safety and prevent accidents.
- Improved patient comfort by regularly changing bed linens and maintaining cleanliness of personal spaces.
- Administered medication, ensuring correct dosage and timing.
Accounts Manager
Pura Bathrooms Ltd
Crowborough, East Sussex
10.2007 - 05.2019
- Established strong rapport with clients through regular communication.
- Managed key accounts effectively by maintaining relationships with clients.
Shop manager
The Tiny Shoe Company
Hurstpierpoint, West Sussex
02.2003 - 10.2007
- Oversaw daily shop operations, ensuring smooth running of business activities.
- Solved customer complaints efficiently whilst maintaining high standards of service delivery,.
- Ensured cleanliness of shop premises, presenting a professional image to customers.
- Implemented health and safety protocols to ensure compliance with regulations and protect staff wellbeing.
- Assisted customers in making informed buying decisions through expert advice on products,.
- Provided insightful product knowledge to customers, enhancing their shopping experience,.
Branch Manager
C & J Clark International Ltd
Street, Somerset
06.1985 - 02.2003
- Oversaw recruitment process, ensuring selection of competent staff members.
- Conducted regular performance reviews for continuous employee development.
- Provided excellent customer service, securing client loyalty.
- Implemented new training programmes for improved staff performance.
- Resolved customer complaints swiftly, maintaining company's reputation.
- Fostered a positive work environment, improving overall team morale.
- Ensured branch met all regulatory requirements for safe operation.
- Coordinated with other branches for seamless service delivery.
- Managed daily operations to ensure smooth running of the branch.
Education
GCSEs -
Sackville School
East Grinstead, West Sussex 09.1978 - 09.1994
Affiliations
- Sewing and other different crafts
Timeline
Carer
Full time for family member
06.2019 - 08.2025
Accounts Manager
Pura Bathrooms Ltd
10.2007 - 05.2019
Shop manager
The Tiny Shoe Company
02.2003 - 10.2007
Branch Manager
C & J Clark International Ltd
06.1985 - 02.2003
GCSEs -
Sackville School
09.1978 - 09.1994