Gill Golding

• Managed a team of staff providing day to day administrative support for all academic teaching staff and students within the Department of Psychology at the University. I took early retirement from this role in December 2025 (not on health grounds). I was offered a pay-out via the University Release scheme which I took after a wonderful and successful career that I have thoroughly enjoyed for the past 25 plus years.
• Responsible for providing an excellent experience for staff and students for teaching support. This included acting as the first line of enquiry for all student queries concerning teaching administration; and supporting both students and academic staff with processes that support the teaching delivery cycle such as: facilitating coursework submission and return; maintaining student records; module selection support and module and programme changes; administration of student mitigation requests and mitigation committees; and facilitation of Exam Boards.

• Excellent oral and written communication skills, with an ability to communicate complex information clearly to a variety of audiences.

• Excellent organisational and planning skills, with ability to manage own workload, set priorities and work to strict deadlines, while remaining calm under pressure.

Whilst working at the University part time I also worked in the local Co-Op Foodstore for 12 hours a week. The start and end dates are approximate.

• Serving customers, working on the tills, taking deliveries, checking and putting away stock, managing reductions etc.

• Delivering excellent customer service and upselling of products where appropriate.