Driven and detail-oriented recent graduate with strong interpersonal and communication skills, passionate and committed to providing outstanding customer service. Currently seeking to further my skillset and experience within the retail domain.
Overview
6
6
years of professional experience
Work history
Retail Assistant
Age UK
06.2022 - 09.2022
Provided excellent customer service, adeptly establishing customer needs, promptly addressing customer enquiries and solving their complaints.
Handled cash register operations efficiently.
Receiving, counting, displaying and storing stock, maintaining optimal stock replenishment.
Reporting to the store manager on store performance regarding ideas on how to collaborate with fellow volunteers to achieve sales targets and improve customer satisfaction.
Ensured a clean and presentable sales floor.
Proficiently upselling to customers by staying knowledgeable about current promotions and product features.
Legal Intern
Bright Legal Solicitors
07.2023 - 09.2023
Interned for a high street firm gaining experience in practising wills, probates and trusts, commercial property and family law.
Organising case files and accurately drafting client forms and file closure email.
Proofreading the solicitor’s work, witness statements, case documents or evidence provided by the client.
Conducted research using online legal databases to facilitate material preparation for upcoming cases that were soon to arise in court.
Developed my legal research, computer literacy, written communication, and attention to detail; gaining valuable first-hand experience in operating within a fast-paced and demanding working environment.
Charity Team Leader
University of Exeter Law Society
10.2022 - 05.2023
Volunteered as charity leader for one of the university's fundraising pro bono community projects in association with the Devon Rape Crisis and Sexual Abuse Services.
Lead a tight-knit team in support of this charity in all activities such as campaigning, promoting publicity, fundraising or peaceful activism.
Leading weekly Zoom calls and monitoring daily lines of communication, fostering a high-performing environment to drive productivity and quality in finding creative and actionable plans to maximise fundraiser participation and public exposure.
Improved my decision-making and utilised my divergent and innovative thinking for the benefit of others.
Volunteer
Market Harborough Park Run
10.2017 - 02.2019
Worked as part of large team to organise and manage the weekly park run in my local town, ensuring a safe and supportive environment for the runners.
This role kept me punctual and diligent while attuning my organisation, ability to follow instructions and capacity to adeptly solve problems on the spot.