Gemma Thomas
Crewe
Summary
Dedicated professional with a strong focus on patient-centred care delivery, demonstrating effective communication skills and a commitment to teamwork and collaboration. Known for adaptability in challenging environments, critical thinking, and problem-solving abilities. Exhibits compassion, empathy, and resilience in demanding settings while maintaining professionalism and accountability. Experienced in providing compassionate care and support within clinical settings. Skilled in assisting with patient care, maintaining accurate records, and ensuring safe and comfortable environment. Capable of collaborating with healthcare professionals to enhance patient outcomes and streamline clinical processes.
Overview
25
25
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Clinical Support Worker
Mid Cheshire Hospitals NHS Foundation Trust
2023.01 - 2026.05
- Assisting with activities of daily living (ADLs) whilst maintaining dignity and independence.
- Performing and documenting patient observations and ECGs
- Supporting senior nursing staff in delivering safe and effective patient care
- Acting as a patient advocate and maintaining compassionate communication with patients and family
- Contributing effectively within multidisciplinary teams in busy clinical environments
- Maintaining high standards of infection prevention and patient safety
House Renovations
Self-Employed
2005.01 - 2018.01
- Developed strong problem-solving, organisational and communication skills
- Worked effectively within demanding and time-sensitive environments
- Built resilience, adaptability, and strong teamwork abilities.
- Managed customer relationships professionally and effectively.
- Maintained compliance with health and safety regulations.
Support Worker
Lady Verdin Trust
2001.01 - 2004.01
- Supported individuals with profound learning disabilities within their own home environment
- Delivered personal care and emotional support tailored to individual needs
- Administered medication safely and responsibly.
- Built trusting therapeutic relationships with service users and families
- Promoted dignity, independence, and person-centred care always.
Education
BSc (Hons) - Adult Nursing
Staffordshire University
Stoke-on-Trent 2023.09 - 2026.05
Kings Grove High School
Crewe 1995.01 - 2000.01
Skills
- Patient-centred care delivery
- Effective communication skills
- Teamwork and collaboration
- Adaptability in challenges
- Critical thinking and problem-solving
- Compassion and empathy
- Resilience in challenging settings
- Professionalism and accountability
Certification
- Basic Life Support (BLS) – current
- Moving and Handling – current
- Resuscitation level 1
- Safeguarding adults and children
- Blood transfusion training
- Practice supervisor training.
- Oliver McGowen training.
- Equality and diversity training
- Freedom to speak up training.
- Fire safety training.
- Understanding sexual misconduct in the workplace.
- Leadership & Management Silver Award
REFERENCES
Available on request
ADDITIONAL INFORMATION
- Strong interest in mental health and support
- Passionate about continuous learning and professional development
- Confident and composed within challenging clinical situations
- Excellent interpersonal awareness and empathetic approach to care
- Enjoys walking and promoting wellbeing and mental resilience
Timeline
BSc (Hons) - Adult Nursing
Staffordshire University
2023.09 - 2026.05
Clinical Support Worker
Mid Cheshire Hospitals NHS Foundation Trust
2023.01 - 2026.05
House Renovations
Self-Employed
2005.01 - 2018.01
Support Worker
Lady Verdin Trust
2001.01 - 2004.01
Kings Grove High School
1995.01 - 2000.01