Olugbenga Ajayi
London
Summary
Compassionate and resilient final-year mental health nursing student with diverse clinical experience across acute, PICU, community, care home, and prison settings. Reliable and adaptable, with a strong focus on patient needs and operational efficiency. Awarded the 2024 Chief Nursing Officer Award for person-centred, recovery-focused care. Skilled in therapeutic communication, confident de-escalation, and safe risk assessment. Culturally sensitive, reflective, and committed to lifelong learning, I excel in team collaboration and consistently deliver high-quality, evidence-based support. Currently, I am seeking a bank support role to build on my clinical strengths ahead of qualifying as an RMN in September 2025.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Support Worker
South London and Maudsley NHS Foundation Trust
11.2016 - Current
- Delivered compassionate, person-centred care to individuals with mental health needs and cognitive impairments, ensuring safety, dignity, and comfort throughout their care.
- Assisted with personal care and daily living tasks, including bathing, toileting, dressing, and mobility, while promoting patient independence.
- Supported patients with nutrition and hydration, assisted with feeding, and accurately recorded dietary and fluid intake in line with care plans.
- Monitored and recorded vital signs (BP, pulse, temperature, respiratory rate, oxygen saturation, blood glucose, ECG, urinalysis, neurological observation, etc.) and escalated abnormalities promptly.
- Performed 1:1 and general observations, identifying changes in mental or physical health and reporting concerns to the clinical team.
- Provided emotional support and reassurance through therapeutic engagement and active listening.
- Utilised de-escalation techniques to respond to crisis situations, applying least restrictive interventions to maintain safety.
- Facilitated and participated in structured therapeutic activities to support patient recovery and emotional well-being.
- Collaborated with multidisciplinary teams to deliver and evaluate personalised care plans.
- Escorted patients for appointments or transfers, ensuring dignity, safety, and emotional stability.
- Maintained a safe and clean environment, assisting with infection prevention, bed-making, and equipment hygiene.
- Recognised and reported safeguarding concerns in line with organisational policies and professional duty of care.
- Assisted in orienting patients to the care setting to reduce anxiety and promote comfort and inclusion.
- Maintained accurate, timely, and confidential documentation to support effective care planning and decision-making.
- Supported staff development by mentoring new colleagues and students; contributed to quality improvement and ongoing training.
Clinical Support Worker (Bank)
NHS Professionals
03.2015 - Current
- Collaborated closely with interdisciplinary healthcare teams to ensure comprehensive and effective treatment strategies for patients.
- Improved patient experience by assisting with mobility tasks such as transfers, ambulation, and positioning adjustments.
- Supported nursing staff with routine procedures including wound care, medication administration, and vital sign monitoring for consistent quality of care delivery.
- Enhanced patient care by providing compassionate and attentive support during daily activities.
- Coordinated outpatient services as needed, liaising effectively between providers, insurance carriers, pharmacies, laboratories, home health agencies.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Monitored patient progress and reported changes to healthcare professionals.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Cleaned and set up rooms in preparation for patient appointments.
- Inspected equipment for defects and completed basic repairs.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Scheduled patients for appointments and maintained master calendar.
- Assisted clinical staff with the implementation of individualized care plans for improved patient outcomes.
- Provided vital emotional support to patients and families, fostering strong relationships built on trust and empathy.
Sales Manager
Dipson Plastic Recycling Pant
09.2009 - 01.2015
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Organised regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customised solutions based on their unique needs.
- Analysed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Education
Postgraduate Diploma - Mental Health Nursing
University of West London
London, United Kingdom09-2025
Bachelor of Technology - Food And Industrial Microbiology
Federal University of Technology
Akure, Nigeria09-2004
Skills
- Physical health monitoring and clinical observations
- Compassionate, person-centred mental health care
- Skilled in therapeutic engagement and providing person-centred recovery support to promote mental well-being and empower service users on their recovery journey
- Moving and handling and personal care assistance skill
- Crisis intervention and de-escalation
- Teamwork and multidisciplinary collaboration
- Ability to engage in reflective practice and continuous professional development to enhance personal effectiveness and improve the quality of care delivered
- Ability to demonstrate emotional intelligence and openness to feedback and consistently use constructive criticism to improve performance and support team goals
- Adaptability and flexibility
- Time management abilities
- Effective communication and documentation
- Attention to details and problem solving skills
Certification
Care Certificate 01/092016
NCFE Level 2 Functional Skills in Maths and English 20/11/2020
Timeline
Clinical Support Worker
South London and Maudsley NHS Foundation Trust
11.2016 - Current
Clinical Support Worker (Bank)
NHS Professionals
03.2015 - Current
Sales Manager
Dipson Plastic Recycling Pant
09.2009 - 01.2015
Postgraduate Diploma - Mental Health Nursing
University of West London
Bachelor of Technology - Food And Industrial Microbiology
Federal University of Technology
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