Retail Assistant
J Sainsbury's
Horsham , United Kingdom
04 1995 - Current
- Worked instore bakery as a counter assistant and confectioner.
- Worked on the tills.
- Worked in the Petrol Filling Station.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Delivered outstanding in-store experience through positive and attentive customer service.
- Worked closely with management to train new team members, supporting optimal sales productivity.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Processed returned or exchanged items and provided refunds to customers.
- Built lasting relationships with clients through customer service interactions.
- Promoted customer loyalty scheme at checkout.
- Managed customer lines for minimum wait times and high satisfaction.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Carried out active selling from initial customer greeting.
- Boosted product sales by offering selection guidance to customers.