Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Layla Morgan

Layla Morgan

Liverpool,Merseyside

Summary

Motivated university student studying English literature, with a passion for writing and researching on various topics. I have strong communication skills, and I am experienced in resolving peoples concerns and enquiries having worked in various customer service roles. My current sales assistant position has allowed me to also develop my time management skills whilst being in full time education at John Moores University.

Overview

3
3
years of professional experience

Work history

Retail assistant

JD sports
Prescot, Knowsley
06.2021 - Current
  • Took on stockroom responsibilities, using scanners to book in new items and placing the new lines accordingly
  • Assisted customers in locating specific items to boost satisfaction.
  • Became confident using MPOS systems accurately, hitting all company sales targets
  • Developed multitasking skills by undertaking numerous roles at once such as textiles replenishing, footwear, and till duties.

Front of house team member

The Jockey Club
Aintree, Sefton
04.2022 - 04.2022
  • Welcomed high volumes of guests to the biggest horseracing event in the country, the Aintree Grand National.
  • Served multiple courses to tables of up to 20 people with efficency and care
  • Complied with health and hygiene standards whilst handling food and drinks
  • Maintained punctuality throughout the weekend with extended hours starting from as early as 6am.

Education

GCSEs - Maths, English, Biology, History, Spanish and Art

Lord Derby Academy
Huyton, Knowsley
09/2016 - 06/2021

A-Levels - English Language and Literature, Law, and Sociology

Carmel college
Eccleston, St. Helens
09/2021 - 05/2023

Bachelor of Arts - English Literature

Liverpool John Moores University
Liverpool
09/2023 -

Skills

  • Confident communicator
  • Superb time management
  • Outgoing and enthusiastic
  • Face-to-face selling
  • Dispute management

Affiliations

  • In my down time, I have always enjoyed reading fashion magazines from older issues of vogue to recent editions of Elle, Cosmopolitan and so on. I believe this passion for non fiction material since a young age has boosted my interest in a possible future career in journalism. I also have a keen interest in health and wellness, maintaining a balanced healthy lifestyle by attending numerous workout sessions and cooking well balanced nutritional meals.

Timeline

Front of house team member

The Jockey Club
04.2022 - 04.2022

Retail assistant

JD sports
06.2021 - Current

GCSEs - Maths, English, Biology, History, Spanish and Art

Lord Derby Academy
09/2016 - 06/2021

A-Levels - English Language and Literature, Law, and Sociology

Carmel college
09/2021 - 05/2023

Bachelor of Arts - English Literature

Liverpool John Moores University
09/2023 -
Layla Morgan