Gemma Beech
Aldershot,Hampshire
Summary
Dedicated mental health advocate with a strong foundation in empathy, understanding, and compassionate care. Skilled in mental health crisis intervention and mindfulness techniques, ensuring resilience in stressful situations. Proficient in organising and planning, accurate recordkeeping, and case load management while maintaining patient confidentiality. Experienced in working with multi-disciplinary teams to provide comprehensive support for individuals with mental illness. Committed to advancing mental health awareness and improving patient outcomes through attentive listening and insightful interventions.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work history
Senior mental health support worker (GP setting)
Judi's wellbeing
Farnborough, Hampshire
2021.06 - Current
- Assisted patients by providing emotional and practical support.
- Created content highlighting local mental health related groups and support for the team to refer to when signposting.
- Managed stressful situations calmly under pressure, maintaining a therapeutic atmosphere within a GP setting.
- Maintained ongoing follow up face to face and telephone reviews with patients until mental health stabilised.
- Supported patients in the local community struggling with substance abuse and homelessness coinciding with their mental health difficulties.
- Promoted a safe environment by adhering to risk assessment guidelines.
- Ensured medication reviews were accurate for further review from general practitioners.
- Managing my own work load organising appointment slots for mental health patients.
- Collaborated with multi-disciplinary teams for comprehensive patient care.
- Built trustful rapport with patients through consistent reliability and patience.
- Liaised effectively with healthcare professionals, contributing to integrated services.
- Obtained multiple safeguarding, suicide prevention and further mental health related certificates via online training.
Wellbeing support advisor
Judi's wellbeing
Farnborough, Hampshire
2017.09 - 2026.01
- Provided out of hours support to service users facing mental health crises.
- Collaborated with other staff members to ensure services users mental health needs were met.
- Started of as a volunteer and was made permanent within 2 years.
- Held one to one sessions with service users, providing a listening ear to help support and signpost them onto local care services.
- Ensured safeguarding protocols were met.
- Assisted service users with mental health recovery paper work, including crisis plans and work around feelings/emotions.
- Entrusted to complete opening up and closing down procedures of the building.
Invoicing Analyst
Allegis Global Solutions
Bracknell, Bracknell Forest
2017.05 - 2021.06
- Contributed to team projects by providing key analytic insights.
- Implemented new software to increase work efficiency.
- Interpreted financial reports for improved budget management.
- Maintained utmost accuracy whilst handling sensitive data,
- Compilation of reports through software such as Beeline and IQN.
- Key IT skills using Microsoft package to provide invoicing to a high standard.
- Provided training to the invoicing team via creation of training documents and in person 121 meetings.
- Built confidence through presentation of invoicing projects within meetings to key clients.
ADMIN ASSISTANT - ZURICH MOTOR ENGINEERING
Adecco
Farnborough, Hampshire
2016.04 - 2017.05
- Processed unauthorised claims checks and authorised submissions within 3 days.
- Maintained professional vendor relationships through consistent updates and follow-ups.
- Built confidence handling client calls and public enquiries over the phone.
- Coordinated image reviews for engineers supporting car insurance claims.
CHANGING FACES ADMINISTATOR
Changing Faces
Sheffield, South Yorkshire
2015.05 - 2015.06
- A work placement role within my Psychology degree.
- Changing faces is a facial disfigurement charity, giving emotional a practical support to service users.
- My role included raising money by liaising with corporate donors
- Researching local commissioning groups.
- I worked on projects for the therapy room to help families bond over group sessions.
Education
GCSEs - 13 GCSE's A*-B
Cove seconday school
Farnborough, Hampshire 2006.09 - 2011.06
A-Levels - Sociology, Psychology & English Language A*BB
Farnborough sixth form college
Farnborough, Hampshire 2011.09 - 2013.06
Bachelor of Science - Psychology
Sheffield Hallam University
Sheffield 2013.09 - 2016.06
Certificate of Higher Education - Introduction to counselling skills
Farnborough College of Technology
Farnborough 2026.01 - 2026.03
Skills
- Personable
- Empathy and understanding
- Mental health advocacy
- Resilience in stressful situations
- Mindfulness techniques
- Compassionate care
- Mental health crisis intervention
- Organising and planning
- Accurate recordkeeping
- Attentive listening
- Case load management
- Mental illness insight
- Working with multi-disciplinary teams
- Patient confidentiality
- Excellent IT skills - the Microsoft package, EMIS, SSO X-on, Accurx
- Confident using professional telephone manner
Affiliations
- I enjoy using the gym for my own well being, reading and I'm an avid concert goer. Currently learning to play guitar.
Timeline
Certificate of Higher Education - Introduction to counselling skills
Farnborough College of Technology
2026.01 - 2026.03
Senior mental health support worker (GP setting)
Judi's wellbeing
2021.06 - Current
Wellbeing support advisor
Judi's wellbeing
2017.09 - 2026.01
Invoicing Analyst
Allegis Global Solutions
2017.05 - 2021.06
ADMIN ASSISTANT - ZURICH MOTOR ENGINEERING
Adecco
2016.04 - 2017.05
CHANGING FACES ADMINISTATOR
Changing Faces
2015.05 - 2015.06
Bachelor of Science - Psychology
Sheffield Hallam University
2013.09 - 2016.06
A-Levels - Sociology, Psychology & English Language A*BB
Farnborough sixth form college
2011.09 - 2013.06
GCSEs - 13 GCSE's A*-B
Cove seconday school
2006.09 - 2011.06