Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Connor Tustin

Dudley,West Midlands

Summary

Experienced Croupier with great teamwork and communication skills. Demonstrates excellent customer service and possesses great math skills for calculating payouts. Adept at dealing multiple table games to a high standard, following procedures, and maintaining a suitable game pace. Hardworking, adaptable to situations and efficient with a variety of tasks.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Senior croupier

Shaftesbury Casino
Dudley, West Midlands
11.2024 - Current
  • Stocked gaming tables with necessary supplies regularly for smooth operations.
  • Conducted games such as Roulette, Blackjack, Three Card Poker and Baccarat by explaining rules, taking bets and delivering payouts.
  • Communicated with guests to ensure that all relevant information about the game such as betting positions, payout and basic rules were understood by customers.
  • Provided great customer service to each customer to enhance their experience.
  • Inspected gaming tables and other croupiers to ensure all games are conducted using proper procedure and are running smoothly.

Croupier

Grosvenor Casinos
Birmingham, West Midlands
10.2023 - 11.2024
  • Aided guests in understanding betting options to enhance their gaming experience.
  • Delivered excellent customer service to customers to ensure a fun and engaging experience for all.
  • Ensured all games were dealt to procedure, allowing a fair and safe gambling experience for all.

Mcdonald's Crew Member

McDonald's
Gornal, West Midlands
11.2021 - 06.2023
  • Assessed food quality before serving customers to meet high-quality standards.
  • Used fryers, grills and microwaves while following safety guidelines.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Delivered consistent high-quality service ensuring customers had a good experience at the establishment.

Education

Some College (No Degree) - GCSEs

Pedmore High School
Stourbridge, Dudley
09.2016 - 08.2021

Skills

  • Clear communication
  • Resolving conflicts
  • Customer engagement
  • Excellent teamwork
  • Great math skills for calculating payouts
  • Dealing multiple table games to high standards, whilst following procedures and keeping suitable game pace
  • Mental calculation skills

Affiliations

  • Hiking
  • Music
  • Travelling
  • Sport

References

References available upon request.

Timeline

Senior croupier

Shaftesbury Casino
11.2024 - Current

Croupier

Grosvenor Casinos
10.2023 - 11.2024

Mcdonald's Crew Member

McDonald's
11.2021 - 06.2023

Some College (No Degree) - GCSEs

Pedmore High School
09.2016 - 08.2021

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Connor Tustin