Gaynor Roberts
Irchester,Northamptonshire
Summary
A seasoned professional with a robust understanding of the Voluntary and Community Sector, demonstrating advanced communication skills and emotional intelligence. Proven track record in managing people and projects, developing successful initiatives, and securing funding through partnership working. Committed to maintaining high standards of and experienced in working towards and achieving Quality Marks. Continued registration as a Professional Social Worker with Social Work England and a Management Qualification. Expertise in facilitation and co-production and a good understanding of developing and implementing outcomes measurement and it's impact; the difference that the Third Sector can make to peoples' lives.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
Work history
Group Facilitator
Northamptonshire Carers
Wellingborough, Northamptonshire
03.2024 - Current
- Working in Partnership with colleagues from Health to deliver Community asset based group for people with long-term conditions i.e Heart Failure, Dementia, Diabetes
- Working as part of a team to deliver a Countywide service
- Facilitating co-production with group attendees to ensure that they live their best lives with their long-term condition
- Presenting learning to the group using various methods and media
- Organising the content of groups
- Ensuring a warm welcome and developing supportive relationships with people from all communities
Quality and Impacts Manager
Northamptonshire Carers
Wellingborough, Northamptonshire
03.2020 - 02.2024
- Leading on successfully obtaining Trusted Charity and Carers Trust Quality Marks at the highest level
- Planning and facilitating Team Building, team meetings and training
- Developing and improving Policy and procedure/good practice
- Contributing to the Statutory Tendering process and applying for smaller grants and funding
- Project Management e.g leading on a project to remove barriers to increase diversity and inclusion within the organisation
- Line Management of Senior Carers Support Workers who managed a team providing Carers Assessment under the Care Act 2014
- Working with HR Consultant in order to manage HR issues
- Using various electronic systems and databases
- Reporting on outcomes and impacts
Adult Services Manager
Northamptonshire Carers
Wellingborough, Northamptonshire
04.2009 - 02.2020
- Recruiting, Inducting and managing a team of Carers assessment and support workers in Partnership with Northamptonshire County Council
- Line management of inhouse team of Northamptonshire Carers staff including Volunteer recruiters and groupworkers
- Service development e.g. Carers Support Line
Mental health Project Manager
Northamptonshire Carers
Wellingborough, Northamptonshire
10.2004 - 03.2009
- Working in Partnership with NHFT to recruit, induct and develop services and support for carers of people with a Mental illness
- Line managing and supervising the team
- Promoting the project
- We won a Best Team award in the East Midlands Region
Carers Support Worker
Northamptonshire Carers
Northampton, Northamptonshire
04.2000 - 09.2004
- Providing 121 an group support to carers
- Providing emotional support and advocacy
- Provision of Carers Awareness training to University of Northampton, Health and Social Care teams
Carers Development Worker
Northamptonshire Carers
Northampton, Northamptonshire
04.1998 - 03.2000
- Developing the service to Carers and reaching out to the hardest to reach communities in Central Northampton when the first Carers centre opened in Northampton
- Working in partnership with various organisations and community groups to raise awareness of Carers needs and develop referral pathways
Care Manager
Milton Keynes Council
Milton Keynes, Buckinghamshire
03.1997 - 03.1998
- Provision of Assessment and Care planning with Adults with Disabilities
- Duty worker for incoming clients and urgent responses
Care Programme Approach Assessor
Warwickshire County Council
Royal Leamington Spa, Warwickshire
06.1995 - 10.1996
- Assessment with people with Learning disability and their families using the Care Programme approach
Education
Foundation Degree in Science - Managing Voluntary and Community Organisations
Leicester University
Leicester 09.2001 - 06.2003
Diploma of Higher Education - Social Work
De Montfort University
Leicester 09.1993 - 06.1995
Higher National Diploma - Textiles and fashion
Blackburn College of Art
Manchester 09.1986 - 06.1988
Skills
- Advanced communicator
- Experienced and confident facilitator
- Emotional intelligence and empathy
- Experience of managing people and projects
- A good understanding of the Voluntary and Community Sector and organisational structure and governance
- Integral Social Work Values and professional practice Continued registration with Social Work England through meeting their Continued Professional Development Standards
- A commitment to Equity and Inclusion
- Development of successful Projects and Services
- A good understanding of outcomes and impacts and co-production
- Involvement in successful bids and funding
- HR knowledge
Timeline
Group Facilitator
Northamptonshire Carers
03.2024 - Current
Quality and Impacts Manager
Northamptonshire Carers
03.2020 - 02.2024
Adult Services Manager
Northamptonshire Carers
04.2009 - 02.2020
Mental health Project Manager
Northamptonshire Carers
10.2004 - 03.2009
Foundation Degree in Science - Managing Voluntary and Community Organisations
Leicester University
09.2001 - 06.2003
Carers Support Worker
Northamptonshire Carers
04.2000 - 09.2004
Carers Development Worker
Northamptonshire Carers
04.1998 - 03.2000
Care Manager
Milton Keynes Council
03.1997 - 03.1998
Care Programme Approach Assessor
Warwickshire County Council
06.1995 - 10.1996
Diploma of Higher Education - Social Work
De Montfort University
09.1993 - 06.1995
Higher National Diploma - Textiles and fashion
Blackburn College of Art
09.1986 - 06.1988
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