GAVIN NKALUBO

• Managed the stocking and cleaning of shelves while advising hundreds of customers daily
• Operated cash registers with high speed
• Increased customer satisfaction by resolving issues.
• Co-operated with a team of 4-12 (depending on shift) coworkers to create a pleasant atmosphere in the store
• Worked with customers to understand needs and provide excellent service.
• Collaborated with team members to achieve target results.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Took orders, prepared meals and collected payments.
• Proved successful working within tight deadlines and a fast-paced atmosphere
• Resolved conflicts and negotiated mutually beneficial agreements between parties
• Maintained excellent attendance record, consistently arriving to work on time
• Worked flexible hours; night, weekend, and holiday shifts
• Served customers and followed outlined steps of service
• Maintained energy and enthusiasm in a fast-paced environment
• Increased customer satisfaction by resolving issues with food & beverage orders at McDonald's
• Actively listen to customers' requests, confirming full understanding before addressing concerns
• Assisted other team members to achieve goals.
• Provided excellent customer service by greeting customers and meeting quality expectations.

GSCE's