Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Hi, I’m

GAVIN NKALUBO

Customer Assistant
Croydon, London

Summary

Diligent grocery store colleague with 1 year of experience. I assisted roughly 100 customers daily at the busy Tesco Express store in Southend Croydon. Maintained a pleasant atmosphere and clean store floor. Seeking to provide perfect customer service and product knowledge to your Tesco store.

Overview

6
years of post-secondary education

Work History

Tesco Express Southend Croydon

Store Colleague
03.2022 - 05.2022

Job overview

  • Managed the stocking and cleaning of shelves while advising hundreds of customers daily
  • Operated cash registers with high speed
  • Increased customer satisfaction by resolving issues.
  • Co-operated with a team of 4-12 (depending on shift) coworkers to create a pleasant atmosphere in the store
  • Worked with customers to understand needs and provide excellent service.
  • Collaborated with team members to achieve target results.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

McDonald’s Gatwick

Crew Member

Job overview

  • Took orders, prepared meals and collected payments.
  • Proved successful working within tight deadlines and a fast-paced atmosphere
  • Resolved conflicts and negotiated mutually beneficial agreements between parties
  • Maintained excellent attendance record, consistently arriving to work on time
  • Worked flexible hours; night, weekend, and holiday shifts
  • Served customers and followed outlined steps of service
  • Maintained energy and enthusiasm in a fast-paced environment
  • Increased customer satisfaction by resolving issues with food & beverage orders at McDonald's
  • Actively listen to customers' requests, confirming full understanding before addressing concerns
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

St.Joseph's College
Upper Norwood, Croydon

High School Diploma
09.2013 - 07.2018

University Overview

GSCE's

Hayes School
Hayes, Bromley

High School Diploma
09.2018 - 03.2020

Skills

undefined

Accomplishments

  • St.Joseph’s College Art Award (2018)

Timeline

Store Colleague

Tesco Express Southend Croydon
03.2022 - 05.2022

Hayes School

High School Diploma
09.2018 - 03.2020

St.Joseph's College

High School Diploma
09.2013 - 07.2018

Crew Member

McDonald’s Gatwick
GAVIN NKALUBOCustomer Assistant