Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Hobbies and Interests
References
Timeline
Generic

Gavin Gilbert

Rochdale

Summary

Dedicated and motivated professional with strong communication and people skills, adept at problem-solving and detail-oriented tasks. Demonstrates the ability to learn new tasks efficiently while maintaining a keen attention to detail. Capable of working independently or collaboratively, with a solid understanding of health and safety regulations. Thrives under pressure and consistently meets deadlines, aiming to leverage these skills in a dynamic work environment.

Overview

8
8
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Provisioning Advisor

Plusnet
Leeds
01.2022 - 09.2025
  • Speaking with up to 50 customers a day and managing their expectations
  • Managing accounts and ensuring customers are kept informed of the situation and what Plusnet and 3rd party companies are doing
  • Speaking with engineers about what needs to be done to get a customer connected or keeping a company online to ensure their business is not affected
  • Dealing with dissatisfied customers, managing their expectations of what Plusnet can do and how the matter will be resolved

Warehouse Operative

Eleganze
06.2021 - 12.2021
  • Picking
  • Inventory check
  • Meeting targets with accuracy and speed

First aider & Warehouse Operative

JD Sports
Rochdale
08.2017 - 06.2021
  • Picking and packing based at the Kingsway Business Park in Rochdale
  • Following instructions and working flexibly to suit business needs
  • Decanting
  • Meeting targets with speed and accuracy
  • Handling returns / stock integrity
  • Providing first aid treatment when needed

Education

Kickstart Training Course
06.2021 - 10.2021

Business Studies

Rochdale Sixth Form College
Rochdale
09.2015 - 06.2017

High School Diploma -

Wardle Academy
Rochdale
09.2010 - 06.2015

Skills

  • Hardworking and motivated
  • Communication and people skills
  • Problem solver and detailed orientated
  • Able to learn new tasks with strong attention to detail
  • Ability to work in deadlines and handle pressure
  • Able to work with others and by myself
  • Understanding of health and safety regulations

Certification

Level 3 First Aid at Work & A.E.D.

Accomplishments

Completing a voluntary first aid course was my first taste of achieving a goal I had set for myself. I always believed that knowledge of first aid was crucial information everyone should learn and when the opportunity presented itself, I knew I couldn’t let it pass me by. A very personal achievement for myself was also getting into good physical shape. At the age of 19, I had a poor diet, and I never exercised. However, I decided that I wanted to change my health around for the better so I would push myself to cut out unhealthy foods and snacking and to take up exercise. Although it was a great struggle for me to begin with, requiring a lot of willpower, I am pleased to say that I have made it a lifestyle choice, one that I stick by and one I am determined to maintain.

Hobbies and Interests

In my spare time I enjoy physical exercise and reading books, history and the classics in particular. Learning new skills is also important and have decided to learn a new language, German being my first goal, although I would like to learn practical skills that will help me in my career, which is something I have begun looking into. I enjoy art viewing and collecting, exploring nature and the countryside. Of course, I also have fun seeing and spending time with friends, exploring new areas with me or other activities.

References

Reference available on request

Timeline

Provisioning Advisor

Plusnet
01.2022 - 09.2025

Kickstart Training Course
06.2021 - 10.2021

Warehouse Operative

Eleganze
06.2021 - 12.2021

First aider & Warehouse Operative

JD Sports
08.2017 - 06.2021

Business Studies

Rochdale Sixth Form College
09.2015 - 06.2017

High School Diploma -

Wardle Academy
09.2010 - 06.2015
Gavin Gilbert