Reliable and hardworking warehouse and customer service professional with experience across logistics, production, hospitality, and agency work. Demonstrates strong communication skills and excellent attention to detail, with the ability to work effectively in fast-paced environments. Multilingual and adaptable, with a proven record of meeting targets and supporting team operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Customer Service Assistant
Coln shop
Brixton, London
03.2023 - 10.2025
Assisted customers with enquiries, payments, and product information, ensuring a positive shopping experience.
Cultivated strong customer relationships and enhanced problem-solving skills to address individual needs.
Managed busy periods with professionalism and clear communication, supporting team efficiency.
Ensured shop floor cleanliness and organisation by regularly restocking shelves.
Warehouse Operative
Brunch Box Belfast / First Choice Selection Services Ltd
belfast, Antrim
07.2022 - 02.2023
Assisted with stock rotation by organizing inventory on shelves to maintain freshness. and general shop duties.
Maintained hygiene and cleanliness standards.
Provided friendly customer service during peak times to improve customer satisfaction.
Supported food preparation and fulfilled customer orders to enhance service efficiency.
Warehouse Operative
Staff line
Downpatrick, County Down
04.2022 - 06.2022
Assisted with picking, packing, and palletising goods, ensuring accurate movement and timely delivery.
Executed tasks with precision, contributing to seamless operations in high-pressure environments.
Completed warehouse shifts supporting efficient food production and logistics operations.
Followed manual handling and Personal Protective Equipment (PPE) requirements.
Picked and packed customer orders with accuracy, meeting daily productivity targets.
Picked orders to meet productivity targets.
Education
Business Management Studies - Business management
University of Suffolk
london
07-2026
Skills
Warehouse Operations
Health & Safety
Customer Service
Attention to Detail
Teamwork
Adaptability
IT and administration
Multilingual Communication
Certification
Health & Safety Awareness
Manual Handling Training
Right to Work in the UK
Languages
Nuer
English
Arabic
Amharic
Italian
Timeline
Customer Service Assistant
Coln shop
03.2023 - 10.2025
Warehouse Operative
Brunch Box Belfast / First Choice Selection Services Ltd