gary hester
New Milton,Select
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Hard-working manager with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
38
38
years of professional experience
4
4
years of post-secondary education
Work history
Manager
Benchmarx kitchens
Southampton, united kingdom
06.2016 - Current
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Introduced new opportunities for team building and communication, resulting in better team performance.
- Established clear budgets and cost controls strategies to meet objectives.
- Ensuring the branch run to meet health and safety regulation
- Striving to meet branch targets
- Stock control
- Ordering stock
- Carrying out site surveys and full kitchen design
- Offering excellent customer service
bathroom sales
Renaissance bathrooms
Slough, Berkshire
08.2002 - 06.2016
- Exceeded customer expectations throughout entire sales process.
- Selling market leading bathroom products
- Full bathroom design service
- Excellent customer service
- Controlling stock
- Ordering customer orders
- Dealing with customer issues
- Meeting sales targets
- Opening and closing of the showroom
- Making sure displays were up to date
- Organising deliveries to customers
General builder
T & M builders
Maidenhead, Windsor and Maidenhead
03.1993 - 05.2002
- Prepared and cleaned-up sites for timely project execution.
- Sorted bricks and prepared mortar ready for construction.
- Transported requested building materials safely to relevant site areas.
- Safely loaded and unloaded daily deliveries, maintaining optimal materials' quality and condition.
- Kept safe, organised workspaces by closely monitoring site operations.
- Mixed and poured concrete to achieve desired results.
- Demonstrated excellent stamina and manual dexterity.
- Reported material needs to avoid shortages and reduce waste.
- Cleaned up sites after shifts, organising tools and securing supplies in designated storage units.
- Inspected incoming supplies and finished work for quality.
Assistant site manager
Thamesway homes
Iver, Buckinghamshire
03.1989 - 01.1993
- Managed site teams, consistently monitoring performance against contract targets and instigating corrective actions to maintain site efficiencies.
- Make sure work was completed to meet build programs
- Make sure site run safely
- Schedule labour to ensure site run smoothly
- Open and close building site
- Ordering materials as and when required
- Stock management
General builder
Hester & Hester
Windsor, Windsor and Maidenhead
05.1986 - 02.1989
- Carried out activities in line with work schedule.
- Bricklaying
- Minor carpentry work
- Plaster boarding
- ordering materials
- Working of architectural plans
Education
GCSEs -
Churchmead Church of England (VA) School
Slough 09.1980 - 05.1984
Skills
- Customer rapport
- Conflict resolution
- Financial management
- Workforce development
- SMART goal setting
- Problem-solving
- Google Workspace
- Customer-focused
Timeline
Manager
Benchmarx kitchens
06.2016 - Current
bathroom sales
Renaissance bathrooms
08.2002 - 06.2016
General builder
T & M builders
03.1993 - 05.2002
Assistant site manager
Thamesway homes
03.1989 - 01.1993
General builder
Hester & Hester
05.1986 - 02.1989
GCSEs -
Churchmead Church of England (VA) School
09.1980 - 05.1984