EMMANUEL ILOKA
Liverpool
Summary
Highly motivated Sales Manager offering 2 years of experience in the sales industry successfully implementing strategies, initiatives to drive profitability and sales. Demonstrating strong abilities with extensive background in retail and wholesale in both the African, western and Asian market. Adept at developing productive relationships with local business owners and establishing new business accounts to achieve sales goals. Excellent sales and marketing knowledge with advanced skills in communication, time management, product knowledge, negotiation skill, digital proficiency, and cultural awareness. Ready to offer my sales and marketing and business development expertise in dynamic new position.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
Work history
Manager
More Grace Health Care Services
Liverpool
04.2023 - 02.2024
- Conducted audits and risk assessments to achieve regulatory compliance.
- Upskilled staff through targeted training opportunities, enhancing team capabilities.
- Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
- Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve company goals.
- Addressed clients issues with compassion and professionalism, ensuring swift, successful resolution.
- Receiving clients shift request and putting it out to the best available staffs for the shift.
- Being on-call in the case of emergency with clients or member of staff.
Sales manager
Nathan's Hub telecommunication Ltd
Lagos, Nigeria
08.2018 - 04.2021
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Achieved exceptional client satisfaction feedback and ratings.
- Interfaced with customers, determined needs, provided recommendations and up-sold services.
- Set highest personal performance standards for self.
- Hired and trained dedicated and high-achieving sales teams.
- Collected customer and market feedback and reported information to company leadership.
Education
Master of Science - International Business
University of Chester
Chester 05.2021 - 09.2022
Bachelor of Science - Philosophy
University Of Benin, Nigeria
Benin Nigeria 08.2013 - 09.2017
GCSEs -
St Marys College
Lagos Nigeria 04.2005 - 03.2012
Skills
- Recruiting and hiring
- Market intelligence
- Team oversight
- Financial records analysis
- Sales and market development
- Customer rapport
- Rapport and relationship building
- Profit and revenue-generating strategies
- Excellent communication skills
- Idea generation
- Continuous improvements
- microsoft office proficiency
- Brand-building strategies
- Superb time management
- team player
- Contract negotiation
- Recruitment strategies
- Talent acquisition
- Interviewing skills
- Hiring and training
- Marketing
- Problem-solving
- Team building
Timeline
Manager
More Grace Health Care Services
04.2023 - 02.2024
Master of Science - International Business
University of Chester
05.2021 - 09.2022
Sales manager
Nathan's Hub telecommunication Ltd
08.2018 - 04.2021
Bachelor of Science - Philosophy
University Of Benin, Nigeria
08.2013 - 09.2017
GCSEs -
St Marys College
04.2005 - 03.2012
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