Gary Abbott
Ashford,Kent
Summary
Experienced bar management professional with a strong focus on customer service and operational efficiency. Demonstrates expertise in till balancing, alcohol order processing, and inventory control, ensuring seamless bar operations. Skilled in suggestive selling and safe serving practices, contributing to increased sales and customer satisfaction. Known for outstanding verbal communication and problem-solving abilities, fostering a positive atmosphere. Organised and reliable with a proven track record in beverage preparation and cash register operation. Career goals include further enhancing bar management skills to drive business success.
Overview
11
11
years of professional experience
Work history
Grounds Maintenance Supervisor
Cider house park
Uckfield, East Sussex
01.2017 - 01.2023
- Ensured ongoing ground cleanliness, using lawn mowers and strimmers to maintain grounds and driving of waste truck to pick up and dispose of waste.
- Adhered to strict health and safety regulations, regularly cleaning and maintaining grounds, tool sheds and park homes ready for client viewing.
- Promptly completed additional tasks, working flexibly outside normal contracted hours when required.
- Supervise staff and making sure that all relative jobs given were completed in a timely manor.
- Punctually opened and closed communal areas to ensure smooth running of site.
- Monitored and challenged unknown persons on site to maximise security.
- Actively took initiative and worked with minimal supervision.
- Operated vehicles, equipment and machinery in compliance with health and safety regulations.
Bar Manager
The coach and horses
London, Stoke newington
12.2014 - 11.2017
- Balanced tills with accurate cash and card payments, preparing bank deposits and POS reports.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Planned staffing levels based on evolving service demands.
- Resolved guest complaints efficiently and professionally while maintaining positive customer environment.
- Oversaw line cleaning and cellar management.
- Coordinated smooth and consistent table service for all guests. From couples to large guest bookings.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
- Mitigated health risks and reduced safety hazards by creating clear cleaning and sanitisation schedules.
Demolition Labourer
Lawman's ltd
Wimbledon, Merton
01.2012 - 10.2013
- Interpreted plan documents to correctly complete work.
- Relayed communication to equipment operators and helped attach special pieces.
- Performed all types demolition work in varies environments in london with meticulous attention to accuracy, consistently meeting job demands.
- Liaised with clients and (lawmens office) to ascertain demolition requirements, working effectively and efficiently to meet project needs.
- Maintained impeccable levels of site safety through risks assessments for continued compliance with health and safety regulations.
- Removed debris from structural demolition to make way for new building projects.
- Assembled temporary metal and wooden scaffolding on building sites.
- Organised records of work progress.
- Followed and helped enforce health and safety protocols for worker protections.
- Used hand tools, power tools and heavy equipment to demolish existing building structures.
Education
GCSEs - English, Maths, Science, Humanities, Dance
Hextable secondary school
Dartford, KentSkills
- Till balancing
- Alcohol order processing
- Bar cleaning and maintenance
- Inventory control
- Suggestive selling
- Safe serving knowledge
- Outstanding customer service
- Verbal communication
- Problem solving
- Courteous
- Strong communication
- Organised and reliable
- Changing beer kegs
- Ordering procedures
- Bar management
- Positive attitude
- Beverage preparation
- Cash register operation
Timeline
Grounds Maintenance Supervisor
Cider house park
01.2017 - 01.2023
Bar Manager
The coach and horses
12.2014 - 11.2017
Demolition Labourer
Lawman's ltd
01.2012 - 10.2013
GCSEs - English, Maths, Science, Humanities, Dance
Hextable secondary school