Summary
Overview
Work history
Education
Skills
Custom
Timeline
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GAJENDER YADAV (Service Support Manager)

Worcester

Summary

Highly energetic, results-oriented Service Support Manager with [Number] years of experience in highvolume, fast-paced healthcare settings, driving administrative functions, service improvement, and staff management. Proven experience in building effective relationships with clinical and non-clinical colleagues, controlling budgets, and utilizing electronic systems to consistently deliver quality services. Enthusiastic about making a successful contribution to the Community Ambulatory Care Service at Overton Care Ludlow.

Overview

5
5
years of professional experience

Work history

Support Worker

Outcomes first Group
  • As a support worker in a care home, my primary duties would be to give care and enable residents to live a quality and dignified life
  • One would assist service users with daily living activities, including personal hygiene, dressing, feeding, and mobility
  • This also involves offering emotional support and companionship for the residents to feel independent and dignified
  • Additionally, I assist with medication administration, monitor health and behavior, and communicate any changes to healthcare professionals
  • Ensuring a safe and clean living environment is also a key part of the role
  • I did administrative duties related to documentation and reporting and will work collaboratively with other healthcare professionals to plan and implement care
  • Effective communication, delegation, and troubleshooting skills are required to head the team correctly and to resolve issues as they arise.

Business Manager

Quantix Capital
10.2022 - 02.2023
  • Devising and implementing workplace procedures to increase productivity
  • Installing, configuring, and updating software applications and operating systems across the IT infrastructure
  • Managing hardware assets, including servers, workstations, peripherals, and storage systems
  • Track and maintain hardware and software inventory
  • Analyzing, auditing, and gaining experience in handling confidential information involves implementing robust security protocols, conducting regular compliance audits, providing comprehensive training, and adhering to strict access controls and data protection measures to safeguard sensitive information and mitigate potential breaches
  • Proof of experience in managing several teams and competent with Microsoft Office and have handled issues preceding.

Business Development Manager

Think and Learn Pvt LTD
10.2017 - 06.2021
  • Earning a grand total of 65,000 pounds in just one year
  • In my new role, I effortlessly led a team of 15 talented individuals and consistently surpassed our monthly revenue goal of 50,000 pounds
  • Collaborating closely with my team, we strategized and executed plans to not only meet, but exceed our ambitious sales target of 40,000 pounds
  • I successfully navigated business negotiations with both new and long-standing clients through a combination of phone, email, and in-person communication methods
  • I also leveraged networking opportunities, such as conferences and industry events, to foster new connections and expand our reach
  • Additionally, I adeptly crafted and delivered persuasive pitches to potential investors, effectively showcasing the value of our company
  • As a proactive leader, I set ambitious sales goals and diligently ensured that our sales team met and exceeded them.

Education

Master's Business Administration -

Worcester Business School

Bachelor's Of Technology In communication Engineering - undefined

JECRC University

HSC - undefined

C.L.E Public school

Skills

  • Strategic Planning
  • Analytical skill
  • Business acumen
  • Product Management
  • IT Skills
  • Microsoft office (word, power-point, excel)

Custom

  • Augmented business by getting 14k pound of revenue and overachieving the targets by 50% per week
  • Achieved a maximum target of 10k pounds in week by using innovative pitch and establishing rapport with clients
  • Got total revenue of 60k pounds across 1 year and got promoted as Manager
  • Assessed & mapped technology requirements and translating these requirements into techno-functional specifications, custom designing solutions and troubleshooting for complex information systems
  • Microsoft Word certification 2019
  • Advanced Power point skills
  • Strong MS Office suite
  • Advanced excel skill

Timeline

Business Manager

Quantix Capital
10.2022 - 02.2023

Business Development Manager

Think and Learn Pvt LTD
10.2017 - 06.2021

Support Worker

Outcomes first Group

Master's Business Administration -

Worcester Business School

Bachelor's Of Technology In communication Engineering - undefined

JECRC University

HSC - undefined

C.L.E Public school

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GAJENDER YADAV (Service Support Manager)