Gabriele Vasiliauskaite
Plymouth
Summary
Hardworking and proactive individual committed to improving customer service, loyalty and satisfaction. Applies resourceful and logical thinking approach to problem-solving that resolves complex issues swiftly. Approachable communicator, confident in providing superior levels of customer care.
Overview
2
2
years of professional experience
Work history
Call centre agent
Telebizz
Plymouth
08.2023 - Current
- Facilitated positive customer experiences with attentive service.
- Maintained professional demeanour during challenging customer interactions, maintaining calm under pressure.
- Initiated upselling techniques during calls; generating additional revenue for the company.
- Ensured maximum efficiency by adhering to call centre schedules and targets strictly.
Education
Bachelor of Science - Psychology
University of Plymouth
Plymouth 09.2024 -
Skills
- Sales techniques understanding
- Data entry proficiency
- Polite phone etiquette
- Customer Service
- Conflict Resolution
- Data protection compliance
Languages
Lithuanian
Native
Timeline
Bachelor of Science - Psychology
University of Plymouth
09.2024 -
Call centre agent
Telebizz
08.2023 - Current
Similar Profiles
Jonah CampbellJonah Campbell
Paraprofessional at District 287Paraprofessional at District 287
Ashlie BrooksAshlie Brooks
Account Manager at Dirty HandsAccount Manager at Dirty Hands
Ashley FreitasAshley Freitas
Audit Intern at CRRCPAAudit Intern at CRRCPA
Josef SilverwoodJosef Silverwood
Waiter at TurkuazWaiter at Turkuaz
Uthya Sharmila D/O JayashankarUthya Sharmila D/O Jayashankar
Call Centre Agent - National Scam Response Centre at Hexamatics (Client - Bank Negara Malaysia)Call Centre Agent - National Scam Response Centre at Hexamatics (Client - Bank Negara Malaysia)