Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Gabriele Vasiliauskaite

Plymouth

Summary


Hardworking and proactive individual committed to improving customer service, loyalty and satisfaction. Applies resourceful and logical thinking approach to problem-solving that resolves complex issues swiftly. Approachable communicator, confident in providing superior levels of customer care.

Overview

2
2
years of professional experience

Work history

Call centre agent

Telebizz
Plymouth
08.2023 - Current
  • Facilitated positive customer experiences with attentive service.
  • Maintained professional demeanour during challenging customer interactions, maintaining calm under pressure.
  • Initiated upselling techniques during calls; generating additional revenue for the company.
  • Ensured maximum efficiency by adhering to call centre schedules and targets strictly.

Education

Bachelor of Science - Psychology

University of Plymouth
Plymouth
09.2024 -

Skills

  • Sales techniques understanding
  • Data entry proficiency
  • Polite phone etiquette
  • Customer Service
  • Conflict Resolution
  • Data protection compliance

Languages

Lithuanian
Native

Timeline

Bachelor of Science - Psychology

University of Plymouth
09.2024 -

Call centre agent

Telebizz
08.2023 - Current
Gabriele Vasiliauskaite