Gabriel Okunbor
London,Greater London
Summary
Perceptive retail customer service enthusiast with 4+ years of experience during my gap year. I'm confident in my ability to thrive in a fast-paced environment while fostering positive relationships among customers, colleagues and myself.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Customer Assistant
M&S Foodhall
Streatham, London
02.2025 - 07.2026
- Engaged in stock management under supervised leadership, inspecting inventory quality and maintaining timely shelf replenishment
- Portrayed an engaging, amicable and informative demeanour when assisting customer enquiries
- Collaborated on promotional events for signature M&S products to maximise customer engagement and revenue
- Helped create an attractive layout for the store daily to enhance visual presentation and optimise shopper appeal
- Experienced in providing digital support for Click & Collect operations
Team Member
McDonald's
Camberwell, London
11.2022 - 10.2024
- Provided efficient and accurate food orders, accompanied by stellar customer service to diners and delivery couriers
- Maintained precise cash handling when administering transactions through a POS system
- Adhered to hygiene policy requirements regarding the cleanliness of the kitchen, dining areas and stairs
- Freshly prepared beverages, including McCafé® specialty drinks that required technical preparation skills
Education
A-Levels - English Literature (A), Psychology (B), Mathematics (C)
St. Joseph's College
LondonSkills
- Customer service
- Cash handling
- Stock control
- Visual merchandising
- Teamwork
- Attention to detail
Languages
English
Proficient
C2
Chinese (Mandarin)
Elementary
A2
Timeline
Customer Assistant
M&S Foodhall
02.2025 - 07.2026
Team Member
McDonald's
11.2022 - 10.2024
A-Levels - English Literature (A), Psychology (B), Mathematics (C)
St. Joseph's College