Gabriel Barros Ruiz
London,UK
Summary
Sales professional with a strong track record in CRM systems and customer relationship management. Expertise in performance metrics, sales methodologies, and B2B sales, leading to significant revenue growth through effective lead generation and negotiation. Proven skills in prospecting, sales training, and reporting, focused on achieving measurable outcomes and building lasting client relationships. Dedicated to utilizing advanced sales techniques to meet organizational objectives and drive exceptional results.
Overview
3
3
years of professional experience
Work history
Store Operation Assistant
Varley
London
2024.07 - Current
- Coordinated with other staff members during busy periods to maintain smooth workflow in store operations.
- Streamlined store operations to enhance efficiency and productivity levels.
- Improved store operations by implementing effective inventory management techniques.
- Streamlined checkout process, improving overall efficiency of store operations.
- Worked closely with other departments for smooth store operations.
- Worked closely with team members to achieve smooth store operations.
- Delivered excellent customer service by addressing and resolving queries.
- Increased sales through effective negotiation and persuasion techniques.
Retail sales associate
The Kooples
London, UK
2023.06 - 2024.06
- Dealt with returns, ensuring customer satisfaction.
- Managed inventory with regular stock checks to maintain optimal levels.
- Coordinated seamless returns and exchanges process for enhanced customer loyalty.
- Assisted customers in product selection for increased sales.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Followed company procedures and guidelines for smooth retail operations.
- Assisted customers in locating specific items to boost satisfaction.
Education
Bachelor of Business Administration - Business and Management
Solent University
London 2023.01 -
Skills
- CRM systems use
- Customer Service
- Relationship Management
- Performance metrics tracking
- Knowledge of sales methodologies
- Business-To-Business sales
- Lead generation
- Cross-selling and upselling
- New customer prospecting
- Deal negotiation
- Sales training
- Sales reporting
Languages
Portuguese
Native
English
Advanced
Spanish
Beginner
References
References available upon request.
Timeline
Store Operation Assistant
Varley
2024.07 - Current
Retail sales associate
The Kooples
2023.06 - 2024.06
Bachelor of Business Administration - Business and Management
Solent University
2023.01 -