Funsho Akinrinmade
Cambridge
Summary
Detail-oriented professional with a strong background in data entry accuracy, telephone etiquette, and warehouse and delivery coordination. Demonstrates exceptional leadership and communication skills, effectively promoting brands and managing time efficiently. Possesses strong analytical skills, aiming to leverage these competencies in a dynamic work environment to drive organisational success.
Enthusiastic Customer Assistant providing exceptional levels of customer care with a consistent can-do attitude. Self-motivated to greet customers and process transactions in timely and efficient manner. Expertise and enthusiasm for outfit recommendations and visual merchandising.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Night replenishment colleague
Tesco
Cambridge, Cambridgeshire
11.2024 - Current
- Collaborated with team members to complete nightly tasks in timely manner.
- Handled delicate items carefully, minimising damage and loss incidents.
- Resolved any customer complaints swiftly and professionally, promoting overall customer satisfaction.
- Complied with health and safety regulations during all tasks to maintain safe working conditions.
- Achieved efficient stock rotation by diligently organising shelves and display areas.
- Helped in decreasing customers complains from 50% to 15%.
Football coach
Queen Edith Football Club
Cambridge, Cambridgeshire
10.2023 - Current
- Reviewed game footage for better strategic planning.
- Achieved high morale with effective motivational techniques.
- Conducted regular player assessments to identify areas of improvement.
- Encouraged disciplined behaviour among players decreasing incidences of penalties during games.
- Fostered positive environment, resulting in increased player satisfaction.
- Coordinated practice sessions to enhance team coordination.
- Improved club positive image by 5% with good man management and encouragement.
Personal assistant
Kofoworola General Merchant
Lagos, Nigeria
06.2018 - 11.2024
- Scheduled appointments and conference calls coordinated seamlessly across different time zones.
- Organised meetings, improved communication within the team.
- Ensured smooth business travel arrangements for senior management.
- Facilitated training sessions for new hires, enhanced onboarding experience.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Liaised with clients and stakeholders for effective relationship management.
- Worked closely with HR department for recruitment activities, streamlined hiring process.
- Reduced money mismanagement from 40% to 20%.
Crew member
McDonald's
Cambridge, Cambridgeshire
04.2013 - 07.2015
- Executed daily operation procedures ensuring adherence to company's policies.
- Participated in regular stock takes helping manage supplies efficiently.
- Ensured customer satisfaction with prompt and accurate order fulfilment.
- Implemented promotional strategies to attract more customers during off-peak hours.
- Helped in improving customer satisfaction by 10%.
Education
BSC - Civil Engineering
Anglia Ruskin University
Chelmsford 01.2013 - 06.2016
Skills
- Data entry accuracy
- Telephone etiquette
- Warehouse and delivery coordination
- Brand Promotion
- Leadership
- Communication skills
- Time management
- Strong Analytical skills
Accomplishments
Employee of the month
References
References available upon request.
Timeline
Night replenishment colleague
Tesco
11.2024 - Current
Football coach
Queen Edith Football Club
10.2023 - Current
Personal assistant
Kofoworola General Merchant
06.2018 - 11.2024
Crew member
McDonald's
04.2013 - 07.2015
BSC - Civil Engineering
Anglia Ruskin University
01.2013 - 06.2016
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