Freya O’Dell
Rushden,Northampton
Summary
I’m a first year university student who is eager and motivated to learn new skills. Im a friendly and approachable person who can help customers with their enquires and questions about the company. Im willing to jump at any opportunity to gain more customer experience.
Overview
4
4
years of professional experience
Work history
Retail assistant
Clark’s shoes
Kettering, Northamptonshire
04.2022 - Current
- Delivered excellent customer service by answering queries and providing product information.
- Boosted product sales by offering selective guidance to customers.
- Assisted customers with product selection and sales, recommending items to increase transaction.
- Engaged customers to enhance in-store experience and providing outstanding customer service.
Barista assistant
Kettering general hospital
Kettering, Northamptonshire
09.2021 - 01.2022
- Supported serving staff with fast, accurate beverage preparation.
- Maintained clean and organised workspace for optimal productivity.
- Followed food safety and hygiene requirements to protect guests.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Warmly greeted and served customers, promptly processing payments to minimise wait time.
Education
Ba (hons) Certificate of Higher Education - Dance
LMA
Liverpool05.2025
A-Levels - Dance
Northampton college
Northampton08.2024
GCSEs - Business studies
Sharnbrook academy
Sharnbrook08.2021
GCSEs - English language
Sharnbrook acadamy
Sharnbrook08.2021
GCSEs - Dance
Sharnbrook academy
Sharnbrook08.2021
GCSEs - English Literature
Sharnbrook academy
Sharnbrook 08.2021
GCSEs - Maths
Sharnbrook academy
Sharnbrook08.2021
Skills
- Customer Service
- Proactive approach
- Creative thinking
- Product knowledge retention
- Critical-thinking
- Relationship-building
Timeline
Retail assistant
Clark’s shoes
04.2022 - Current
Barista assistant
Kettering general hospital
09.2021 - 01.2022
Ba (hons) Certificate of Higher Education - Dance
LMA
A-Levels - Dance
Northampton college
GCSEs - Business studies
Sharnbrook academy
GCSEs - English language
Sharnbrook acadamy
GCSEs - Dance
Sharnbrook academy
GCSEs - English Literature
Sharnbrook academy
GCSEs - Maths
Sharnbrook academy
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