Freddie Polley
Ipswich,Suffolk
Summary
Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with high versatility and adaptability to fast-paced environments. Hard-working landscaper with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Restaurant waiter
The George
Hintlesham, Suffolk
08.2022 - Current
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Used appropriate sanitising and cleaning products to maintain a hygienic kitchen and food preparation areas.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
Carpet cleaner
Orwell Housing
Ipswich, Suffolk
12.2022 - 12.2022
- Communicated with customers to assess cleaning needs.
- Treated carpets with soil-repellent chemicals and deodorants.
- Serviced water filtration systems, applying chemicals and high-pressure cleaning methods to remove micro-organisms.
- Used wet vacuums to remove scale, dirt and other deposits from swimming pools.
- Mixed proper chemical formulas according to manufacturer instructions.
- Selected proper equipment and attachments to suit tasks.
Landscape gardener
SP landscapes
Hintlesham, Suffolk
09.2020 - 09.2022
- Carried out day-to-day duties including grass cutting and watering, optimising maintenance and visual appeal.
- Built shed, fencing and fitted sprinklers.
- Operated ride-on mowers, trimmers and hedge cutters.
- Collaborated with clients to assess landscaping requirements, implementing creative briefs to meet them.
- Delivered top quality service to encourage customer referrals.
- Produced immaculate gardens with detailed pruning and weed control.
- Lifted and moved heavy items in line with health and safety policies.
Education
NVQ Level 2 - IMI motor vehicle
Suffolk One College
Ipswich, Suffolk 09.2023 -
NVQ Level 2 - Engineering
Suffolk One College
Ipswich, Suffolk 09.2022 - 07.2023
GCSEs - Maths, English, Science, Photography, Computer science, Design technology, History.
Hadleigh High School
Ipswich 09.2017 - 06.2022
Skills
- Highly responsible and reliable
- Efficient under pressure
- Upbeat, outgoing and positive
- Hard Working
- Communication skills
- Self motivated
- Eager to learn
Timeline
NVQ Level 2 - IMI motor vehicle
Suffolk One College
09.2023 -
Carpet cleaner
Orwell Housing
12.2022 - 12.2022
NVQ Level 2 - Engineering
Suffolk One College
09.2022 - 07.2023
Restaurant waiter
The George
08.2022 - Current
Landscape gardener
SP landscapes
09.2020 - 09.2022
GCSEs - Maths, English, Science, Photography, Computer science, Design technology, History.
Hadleigh High School
09.2017 - 06.2022