OFOSUA MAMPHEY
Coulsdon,Croydon
Summary
Dedicated professional with strong teamwork and customer service skills. Known for punctuality and excellent timekeeping, consistently meeting deadlines. Adept at problem-solving, ensuring efficient and effective solutions. Seeking to leverage these skills in a dynamic work environment to contribute to organisational success.
Overview
15
15
years of professional experience
4051
4051
years of post-secondary education
1
1
Certification
Work History
Health care assistant
Signature Care Home
London, Banstead
02.2025 - Current
- Aiding clients with activities of daily living
- Safeguarding
- Maintaining high standard of communication with clients and their relatives and multi-disciplinary team (MDT)
- Promoter and supporter of client independence
- Supporting nurses with implementation of care plans
- Providing counselling to clients and relatives
- Maintaining absolute confidentiality in respect to every client's medical record
- Assessing mental and psychological wellbeing of clients
- Providing counselling when required to clients and relatives or sign posting to the appropriate MDT member
- Facilitating and supporting when required during individual and group sessions
- Maintaining confidentiality with respect to every aspect client's medical information(GDPR)
- Reporting on patient progress during care provision
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Handled challenging behaviour from dementia-affected individuals effectively without resorting to force or intimidation.
Healthcare
Home Service Agents
Accra , Ghana
05.2021 - 01.2025
- Company Overview: Hospice Care
- Provide support and comfort according to individual patient's needs
- Help relatives cope with upcoming loss
- Help in administering medication
- Assisting clients with their every day- day needs and challenges
- Ensuring safety of clients in and out of home
- Communicating with relatives and progress of clients
- Assessing and managing clients in whom there is uncertainty in diagnosis and/or treatment
- Notify a doctor for a client's condition when deemed necessary
- Caring for clients and ensuring their comfort at the end of life
- Monitoring and documenting client's vital sign
- Hospice Care
- Coordinated with healthcare staff, enhancing team communication.
Elderly caregiver
Gentle Haloes
Accra , Ghana
01.2019 - 04.2021
- Distribution of clothes, food and beverages to the less privileged
- Health talks on female hygiene
- Counselling kids facing challenges in school
- Clean up exercises
- Childcare support in orphanages and rural areas
- Improved resident wellbeing by providing compassionate care and emotional support.
- Managed daily routines for elderly clients to enhance their quality of life.
- Provided companionship, reduced feelings of loneliness and isolation in residents.
Volunteer support worker
Sappor Ark Foundation
Accra
01.2010 - 12.2018
- Maintained accurate records of client interactions for future reference and continuity of care.
- Provided emotional support to service users, fostering a safe environment.
- Built strong relationships with service users, encouraging trust and communication.
- Assisted with daily living activities, promoting independence amongst service users.
Education
high school - General Arts
AKOSOMBO INTERNATIONAL SCHOOL
Ghana 01.2003 - 04.2005
COLLEGE - undefined
JACCD DESIGN INSTITUTE AFRICA
01.2006 - 01.2007
NVTI CERTIFICATE - CARE CERTIFICATE (STANDARDS 1-15)
SINGER SEWING SCHOOL
01.2008 - 01.2009
PALLIATIVE & END OF LIFE CARE - undefined
CAREDEMY
PATHWAY TO CARE PROGRAMME: MODULE A-ADULT SOCIAL CARE - undefined
FLORENCEACADEMY
MODULE B-THE 6C'S OF CARE - undefined
FLORENCEACADEMY
MODULE C-COMMUNICATION -
FLORENCEACADEMY
MODULE D-PERSONAL CARE - undefined
FLORENCEACADEMY
MODULE E-NUTRITION/HYDRATION - undefined
FLORENCEACADEMY
MODULE F-CONTINENCE CARE -
FLORENCEACADEMY
Skills
- Good teamwork skills
- Good customer service skills
- Punctual and excellent time keeping
- Problem solving skills
Certification
SEPSIS CERTIFICATE 11/04/2025
LIFE VAC CERTIFICATE 09/04/2025
WORKPLACE FIRST AID AWARENESS 08/04/2025
END OF LIFE 15/02/2025
GDPR CERTIFICATE 12/02/2025
MOVING AND HANDLING 12/02/2025
THE OLIVER McGOWAN mandatory training on learning disability and autism part 12/02/2025
INFECTION PREVENTION AND CONTROL CERTIFICATE 12/02/2025
MENTAL HEALTH AWARENESS CERTIFICATE.
DEMENTIA AWARENESS CERTIFICATE
HEALTH AND SAFETY AWARENESS CERTIFICATE
BASIC LIFE SUPPORT CERTIFICATE
MCA & DOLS,
Custom
Personal Information
Timeline
Health care assistant
Signature Care Home
02.2025 - Current
Healthcare
Home Service Agents
05.2021 - 01.2025
Elderly caregiver
Gentle Haloes
01.2019 - 04.2021
Volunteer support worker
Sappor Ark Foundation
01.2010 - 12.2018
NVTI CERTIFICATE - CARE CERTIFICATE (STANDARDS 1-15)
SINGER SEWING SCHOOL
01.2008 - 01.2009
COLLEGE - undefined
JACCD DESIGN INSTITUTE AFRICA
01.2006 - 01.2007
high school - General Arts
AKOSOMBO INTERNATIONAL SCHOOL
01.2003 - 04.2005
PALLIATIVE & END OF LIFE CARE - undefined
CAREDEMY
PATHWAY TO CARE PROGRAMME: MODULE A-ADULT SOCIAL CARE - undefined
FLORENCEACADEMY
MODULE B-THE 6C'S OF CARE - undefined
FLORENCEACADEMY
MODULE D-PERSONAL CARE - undefined
FLORENCEACADEMY
MODULE E-NUTRITION/HYDRATION - undefined
FLORENCEACADEMY
MODULE C-COMMUNICATION -
FLORENCEACADEMY
MODULE F-CONTINENCE CARE -
FLORENCEACADEMY
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