Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Francois Noel William Allman

Blaydon,United Kingdom

Summary

I dedicated myself to my roles at Nestle as a machine operator and a team leader for 16 years before being made redundant. I received EMDR therapy which was amazing, and I made a promise to myself that I would work towards being able to be of service to others and deliver this incredible treatment once I was qualified to do so. My counselling journey began, and I have thoroughly enjoyed studying at Newcastle college full time. I also work in residential child care, which has allowed me to work with children with complex trauma. I take great pride in the work I do with them, and it has helped me understand the importance of creating a safe environment for someone who may be suffering from trauma. I am hard working, enthusiastic and driven to see myself as a counsellor who creates a safe space for those who need it and to meet them where they are at.

Overview

18
18
years of professional experience
1
1
year of post-secondary education
1
1
Certification

Work history

Residential childcare worker

Vita Nova
Newcastle upon Tyne
03.2024 - Current
  • Carried out housekeeping duties for a clean and healthy living space.
  • Assisted in the development of individual care plans for our young people.
  • Maintained updated records, ensuring compliance with regulations.
  • Providing a safe, secure environment with continual supervision to ensure the protection and safeguarding of our young people.
  • Using trauma informed and love led practice to help our young people regulate their emotions.
  • Implementing the use of the PACE model when navigating scenarios with our young people.
  • Created social and educational opportunities to help children build life skills and develop personal interests.


Factory production worker

Nestle
Newcastle upon Tyne
08.2007 - 11.2023
  • Monitored daily operations whilst reducing operational cost significantly.
  • Ensured adherence to company policy by all team members, maintaining professionalism at all times.
  • Encouraged open communication, fostering a positive work culture.
  • Coordinated daily tasks, ensuring smooth workflow within the team.
  • Implemented new working methods which improved overall efficiency of the team operations.
  • Coached team members through new or difficult workflows.
  • Delegated tasks to make best use of individuals' skills.
  • Followed opening, closing and shift changeover procedures for seamless operations.
  • Collaborated with colleagues from different backgrounds to tackle new challenges.
  • Ensured safety protocols for reducing on-site accidents.
  • Adhered to health and safety regulations, promoted a safe working environment.
  • Improved production efficiency by diligently maintaining machinery.
  • Performed routine checks on equipment, ensured optimal functionality at all times.
  • Assisted in inventory management, reduced waste.
  • Followed strict quality control measures to maintain product standards.
  • Used appropriate protective gear to minimise risk of injury.
  • Kept workspaces clean and organised with regular attention.

Volunteer

Samaritans
Newcastle upon Tyne, Jesmond
03.2016 - 09.2016
  • Active listening whilst on the phones.
  • Asked open ended questions and respected the wishes views and feelings of the service users.
  • The use of empathy and unconditional positive regard.
  • Organising follow up calls for any service users who may have needed additional help and support.
  • Completed end of shift debriefs with team leads.
  • Ensured self care practices were carried out to help process difficult conversations.

Education

NVQ Level 1 - Counselling level 2

Newcastle College
Newcastle upon Tyne
09.2023 - 12.2023

A-Levels - Counselling Level 3

Newcastle College
Newcastle upon Tyne
02.2024 - 07.2024

Certificate of Higher Education - Counselling Level 4

Newcastle College University
Newcastle upon Tyne
09.2024 - 05.2025

Skills

  • Record keeping accuracy
  • Proactive safeguarding
  • Trauma-Informed care knowledge
  • Therapeutic interaction
  • Resilience in stressful situations
  • Incident reporting
  • Active listening
  • Therapeutic rapport building
  • Communication skills
  • Creating a safe space


Affiliations

  • Reading books
  • Warhammer 40K miniature tabletop game
  • PC Gaming
  • Jigsaws
  • Meditation, Sound baths, Breathwork
  • Reiki Level 1
  • Writing rhymes and poetry
  • Wide variety of music

Certification

Employee of the month x 2 voted for by the other members of the team at the home.



Timeline

Certificate of Higher Education - Counselling Level 4

Newcastle College University
09.2024 - 05.2025

Residential childcare worker

Vita Nova
03.2024 - Current

A-Levels - Counselling Level 3

Newcastle College
02.2024 - 07.2024

NVQ Level 1 - Counselling level 2

Newcastle College
09.2023 - 12.2023

Volunteer

Samaritans
03.2016 - 09.2016

Factory production worker

Nestle
08.2007 - 11.2023
Francois Noel William Allman