Lauren Moore
Stevenage,Hertfordshire
Summary
Dedicated professional with six years of experience working in Children's Services with a strong understanding of safeguarding and child protection, adept in trauma-informed, therapeutic approaches. Proficient in motivational interviewing and solution-focused techniques, ensuring confidentiality under the Data Protection Act (2018). Resilient and organised, excels in a multi-agency style of working with a focus on achieving optimal outcomes.
Overview
6
6
years of professional experience
29
29
years of post-secondary education
Work history
Residential Childcare Worker
Hertfordshire County Council
Stevenage, UK
04.2024 - 07.2025
- Supporting children and young people with SEMH and trauma in a trauma informed, therapeutic way.
- Providing therapeutic interventions following the NVR and ARC frameworks.
- 'Partnership' working with families and parents of the young people to achieve the best outcomes.
- Involving the young people in their care planning and decisions affecting them; promoting feelings of empowerment and self-worth.
- Providing 1:1 support, guiding young people in addressing past and present difficulties.
- Cultivating relationships and trust with the young people.
- Collaborating within multi-agency safeguarding framework.
- Empowering the young people to acquire independence skills essential for thriving in adulthood.
- Dealing effectively with crisis situations; ensuring safety of all involved parties.
- Managing challenging behavior through effective therapeutic and de-escalation techniques.
- Complying fully with safeguarding policies and procedures; upheld highest standards of child protection and safeguarding at all times.
- Following guidance from relevant legislation such as The Children Act (2004), The Equality and Diversity Act (2010), The Human Rights Act (1998) and The Children Leaving Care Act (2000).
- Safe administration of medication. Coordinated medical appointments, contributing to overall health management for young people in care.
- Facilitated educational support, enhancing learning opportunities for the young people.
- Improved young people's life skills by providing practical training and workshops.
- Assisted in the development of individual care plans for better outcomes.
- Writing reports and maintaining updated records, ensuring compliance with regulations.
- Upholding quality standards, with specific focus on confidentiality and the Data Protection Act (2018).
Family Support Worker
Kelwel Care Agency
Hertfordshire
09.2019 - 04.2024
- Operating within residential children's homes and alternative placements like schools, hospitals, and community family home visits.
- Assessed needs of families for better service provision.
- Serving as primary point of contact for families in need.
- Completing welfare checks and home visits, ensuring a safe environment for children.
- Cultivating relationships and fostering trust with families and vulnerable young people.
- Identifying problems and seeking clear solutions.
- Maintaining confidentiality and following the Data Protection Act (2018)
- Liaising closely with social services to safeguard vulnerable children with SEMH, under children in need and child protection plans.
- Facilitating group sessions to improve parenting skills.
- Working closely with schools to improve child attendance rates.
- Collaborating with multidisciplinary teams for effective care planning.
- Delivered training workshops to parents; enhanced understanding of child development stages.
- Advocated on behalf of clients, resolving issues promptly.
- Provided written and electronic reports of conducted work adhering to policies and procedures.
- Offered practical daily living advice, including financial planning, housing support and legal guidance.
Education
Bachelor of Arts - Education
Canterbury Christ Church University
Canterbury 09.2016 - 06.2019
A-Levels - Sociology
Freman College
Buntingford, Hertfordshire 09.2014 - 06.2016
A-Levels - History
Freman College
Buntingford, Hertfordshire 09.2014 - 06.2016
A-Levels - RE
Freman College
Buntingford, Hertfordshire 09.2014 - 06.2016
A-Levels - English Literature
Freman College
Buntingford, Hertfordshire 09.2014 - 06.2016
GCSEs - English Literature and Language
Freman College
Buntingford, Hertfordshire 09.2011 - 06.2014
GCSEs - Maths
Freman College
Buntingford, Hertfordshire 09.2011 - 06.2014
GCSEs - Combined Science
Freman College
Buntingford, Hertfordshire 09.2011 - 06.2014
GCSEs - French
Freman College
Buntingford, Hertfordshire 09.2011 - 06.2014
GCSEs - German
Freman College
Buntingford, Hertfordshire 09.2011 - 06.2014
GCSEs - History
Freman College
Buntingford, Hertfordshire 09.2011 - 06.2014
GCSEs - Art
Freman College
Buntingford, Hertfordshire 09.2011 - 06.2014
Skills
- Strong understanding of safeguarding and child protection
- Trauma-informed, therapeutic way of working
- Motivational interviewing
- Solution-focused techniques
- Confidentiality under the Data Protection Act (2018)
- Shift leading
- Record-keeping
- Strong verbal and written communication
- First aid training
- Crisis Intervention
- IT competency
- Knowledge of regulatory standards
- Risk assessment capability
- Resilience
- Multi-agency style of working
- Strong time keeping and organization skills
Affiliations
- Animals
- Cooking
- Yoga
Accomplishments
Champion in Equality and Diversity
References
References available upon request.
Timeline
Residential Childcare Worker
Hertfordshire County Council
04.2024 - 07.2025
Family Support Worker
Kelwel Care Agency
09.2019 - 04.2024
Bachelor of Arts - Education
Canterbury Christ Church University
09.2016 - 06.2019
A-Levels - Sociology
Freman College
09.2014 - 06.2016
A-Levels - History
Freman College
09.2014 - 06.2016
A-Levels - RE
Freman College
09.2014 - 06.2016
A-Levels - English Literature
Freman College
09.2014 - 06.2016
GCSEs - English Literature and Language
Freman College
09.2011 - 06.2014
GCSEs - Maths
Freman College
09.2011 - 06.2014
GCSEs - Combined Science
Freman College
09.2011 - 06.2014
GCSEs - French
Freman College
09.2011 - 06.2014
GCSEs - German
Freman College
09.2011 - 06.2014
GCSEs - History
Freman College
09.2011 - 06.2014
GCSEs - Art
Freman College
09.2011 - 06.2014
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