Francisco Machado
Leeds,UK
Summary
Accomplished professional with expertise in FTTC and FTTP techniques, adhering to BS50346, BS50174, and BS50173 standards. Demonstrates strong communication skills and excels as a team player with a proven track record in problem-solving and initiative-taking. Committed to continuous learning, offering robust technical support, server maintenance, system deployment, monitoring, software configuration, troubleshooting, and remote support. Career goal: to leverage system analysis skills in advancing innovative solutions within the telecommunications industry.
Overview
13
13
years of professional experience
Work history
Technical Engineer
Uniphore
Nottingham, UK
2015.07 - 2025.08
- Assisted customers in identifying infrastructure needs for optimal voice recording software performance.
- Deployed, configured, and maintained virtual machines using Hyper-V and VMware for recording software operations.
- Configured NetApp network storage for effective voice recording data management.
- Troubleshot applications using tools such as Wireshark, Postman, and Notepad++.
- Integrated telephony systems for voice recording, including Cisco, Mitel, Avaya, and Microsoft Teams.
- Migrated servers and data to new hosts employing microservice technology.
- Acted as technical point of contact in project management to ensure project success from initiation to completion.
- Supported Uniphore's mission as a leading voice recording company.
Infrastructure and Networks Engineer
Schlumberger
Cambridge
2012.07 - 2015.08
- Assisted with cluster upgrades from 1848 to 2080 cores across 168 nodes.
- Supported maintenance of a high-performance computing cluster to ensure optimal performance.
- Helped manage high-volume redundant storage systems linked to NetApp storage area network.
- Administration of the data centre and network infrastructure.
- Conducted routine audits on network usage to ensure compliance with company policies and regulations.
- Optimised network performance by troubleshooting and resolving complex technical issues.
Education
NVQ Level 2 - Railway Infrastructure Maintenance Engineering
Rail Futures
Leeds 2026.02 -
NVQ Level 2 - ICT and Telecommunications
Aim 2 Learn
LeedsBSc (Honors) - Computer Systems (Security & Forensics)
Nottingham Trent University
Skills
- FTTC - Fibre to the Cabinet techniques
- FTTP – Fibre-to-the-Premises Techniques
- BS50346 – Testing Standards
- BS50174 - Installation Standards
- BS50173 - Cabling Standards
- Communication skills
- Problem-solving
- Continuous learner
- Server maintenance
- Technical support
- System deployment, monitoring
- Software configuration
- Troubleshooting and resolution
- Troubleshooting and diagnosis
- Remote support
- System analysis
Custom Section
- Windows 10
- Windows 11
- MS Server 12
- MS Server 16
- MS Server 19
- RedHat
- CentOS
- NetApp on Tap
- TCP/IP
- UDP
- SNMP
- NFS
- NAS
- NIS
- SSH
- Telnet
- DNS
- DHCP
- Active Directory
- Brocade Switches
- Raritan KVM switch
- HPC (High Performance Compute)
- Nagios
- Netbackup
- MS Office
- MS Visio
- Iperf
- Encase Forensics
- ISX Manager (netbotz 300/400)
- PowerShell
- TFS
- TeamCity
- WireShark
- Proxmox VE
- VMWare ESXi
- Virtual box
References
- Colin Myles, Global Manager for Cyber Security, 07710104547, colinmyles@slb.com
- Mal Sandhu, Sr Support Manager, 0115 937 7100 opt 2, mal.sandhu@uniphore.com
Timeline
NVQ Level 2 - Railway Infrastructure Maintenance Engineering
Rail Futures
2026.02 -
Technical Engineer
Uniphore
2015.07 - 2025.08
Infrastructure and Networks Engineer
Schlumberger
2012.07 - 2015.08
NVQ Level 2 - ICT and Telecommunications
Aim 2 Learn
BSc (Honors) - Computer Systems (Security & Forensics)
Nottingham Trent University