Zakaria Mezaoui
Feltham,City of London
Summary
Reliable Senior Project Coordinator with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple Sites at once.
Dedicated to delivering complex projects within scope, time, and budget. Proven capability to lead cross-functional teams, streamline processes, and drive project success through strong communication and problem-solving skills. Adept at managing stakeholder expectations and mitigating risks to ensure project alignment with business objectives.
Overview
12
12
years of professional experience
Work history
PCSO Metropolitan Police
The Metropolitan Police
City of London
2014.01 - 2015.03
- Collaborated with communities to effectively deter crime and enhance safety.
- Liaised with community groups to identify high-risk locations for targeted intervention.
- Responded promptly to emergency calls, initiating investigations without delay.
- Gathered evidence through interviews and collected statements from witnesses.
- Maintained ethical standards when handling sensitive information in investigations.
- Demonstrated leadership by managing diverse teams during operational activities.
Advanced Apprentice Engineer
British Telecom BT Group
London
2015.04 - 2018.05
- Acquired Level 3 apprenticeship in IT Software, Web and Telecoms.
- Secured Level 3 Diploma in Professional Competence for IT and Telecoms Professionals a Level 3 Diploma in in ICT Systems and Principles.
- Constructed, installed, and serviced broadband networks for multiple customer categories.
- Delivered support to residential clients and businesses on behalf of various communications providers.
- Maintained UK telecommunication network, achieving quarterly NVQ milestones.
- Mentored students through educational visits.
Infrastructure delivery engineer
British Telecom BT Group
City of London
2018.08 - 2019.08
- D-side maintenance Jointing & Testing course completed
- Detailed understanding of the Openreach safety standards.
- Work in the Openreach underground network
- Thrived in high-pressure environments, maintaining productivity
- Able to work with minimum supervision
- I pro-actively and reactively act on information to drive the delivery of the Openreach network in their assigned areas.
- Possess an excellent understanding of the external/internal network (copper and fibre) and good knowledge of the engineering processes containing climbing and knowledge of the Openreach suppliers.
Senior Project Coordinator
British Telecom BT Group
London
2019.08 - Current
- Senior engineering role involving delivery and co-ordinating of all new construction of network infrastructure from design to completion specifically for ‘new sites.
- Responsible for 200 new developments while ensuring the desk-based co-ordinator colleagues are advised on the progress of any non-fluid work activities that could impact the
programme of works. - Oversee every aspect of the projects process from order placement to network connection
while ensuring the project is delivered on time. - responsible to arrange a suitable opportunity for an initial site survey meeting with all necessary stakeholders present to conclude a network design that is site specific but adheres
to Openreach's network principles. - All-round appreciation of the challenges of new sites infrastructure when delivering NGA fibre and copper network provision.
- Adapting to both field and desk work to promptly serve developers and associated stakeholders.
- Engage in quality checks.
- Engage in third party design and planning consultations.
- Prioritising work with a constant changing schedule
- Undertook lead roles/projects to support the project manager when required.
- Identified and mitigated risks to project delivery and proactively sourced alternative cabling routes when faced with inaccessible duct routes.
- Liaised with various internal and external departments to improve delivery efficiency.
- Acted as a technical subject matter expert, providing advice and solutions to complex issues.
Education
NVQ Level 4 -
Kings college
United KingdomSkills
- PMP certification
- IT infrastructure understanding
- Resilience under pressure
- Health and Safety Compliance
- Leadership skills
- Interpersonal communication
- Team Leadership
- Strategic planning
- Project Management
- Quality Assurance
- Street works singing , climbing, lighting and guarding
- Installing and repairing ADSL/VDSL circuits
- Fibre jointing
- NRSWA & EUSR Trained
- FTTC faulting and provision Trained
- Underground jointing trained
- Main distribution Frame accreditation
- Broadband Training
- FTTP L2C stage 1
- PC literacy and system navigation
Order management
Custom
Manager: Mr Michael Walker
Email: michael.3.walker@openreach.co.uk
Phone number: +44 7918884747
Apprentice development coach: Julie Rickman
Email: julie.rickman@bt.com
Phone number: +44 7918884584
Timeline
Senior Project Coordinator
British Telecom BT Group
2019.08 - Current
Infrastructure delivery engineer
British Telecom BT Group
2018.08 - 2019.08
Advanced Apprentice Engineer
British Telecom BT Group
2015.04 - 2018.05
PCSO Metropolitan Police
The Metropolitan Police
2014.01 - 2015.03
NVQ Level 4 -
Kings college