FRANCIS OTAIGBE
Peterborough,Cambridgeshire
Summary
I am a caring and experienced care worker with over 6 years supporting elderly people, individuals living with dementia, learning disabilities, and children in residential care. I am currently working towards my NVQ Level 3 in Adult Social Care to enhance my skills. I excel at staying calm and using strong communication to handle challenging situations and behaviors. As a senior support worker, I have enjoyed leading teams and ensuring shifts run smoothly, always putting the people I care for at the heart of everything I do. I am passionate about creating a warm, safe, and supportive environment for everyone.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Senior Support Worker
Care Reserve Limited
Peterborough
2022.09 - 2026.06
- Assisted with personal care tasks such as bathing and dressing, respecting individual preferences.
- Managed challenging behavior using de-escalation techniques and person-centred approaches.
- Promoted a safe, happy, and relaxed environment to help clients feel comfortable.
- Administered medication as prescribed, maintaining accurate records of administration and any side effects.
- Coordinated shifts and delegated responsibilities for smooth operations and optimal client care.
- Delivered personalised care plans promoting independence and dignity.
- Maintained confidentiality, equality, and diversity in accordance with professional standards and legislation.
- Documented all care activities accurately to comply with legal and organizational requirements.
- Safely stored medical, personal, and treatment documentation on care management systems.
Healthcare Support Worker
Roya Care Limited
Peterborough
2021.01 - 2022.08
- Documented care provided, ensuring up-to-date and accurate records.
- Assisted patients with daily personal care tasks including bathing, dressing, and grooming.
- Supported daily living activities to promote independence among elderly clients.
- Provided emotional support to patients and families during challenging times.
- Delivered patient-centred clinical services with compassion and kindness.
- Maintained a clean and safe environment through regular checks and cleaning.
- Assisted with rehabilitation activities including walking and movement.
Education
NVQ Level 3 - Adult and Social Care
Cambridge Regional College
Master of Science - Cyber Security
Birmingham City University
Skills
- Challenging behaviour management
- Strong communication skills
- Basic life support
- Confidentiality and data protection legislation
- Medication administration
- Care plan development
- Health and safety compliance
- Safeguarding knowledge
- Learning disability awareness
- Manual handling
- Healthcare software proficiency
Certification
- Mandatory Care Training
- Advanced Medication Administration
- Manual Handling
- First Aid Training
Driving Licence
Full UK Driving Licence held for 3 years
Timeline
Senior Support Worker
Care Reserve Limited
2022.09 - 2026.06
Healthcare Support Worker
Roya Care Limited
2021.01 - 2022.08
Master of Science - Cyber Security
Birmingham City University
NVQ Level 3 - Adult and Social Care
Cambridge Regional College