Enthusiastic sales associate with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work history
Catering assistant
Berkeley Scott
Manchester, Greater Manchester
2024.04 - Current
Served food and beverages to dining guests with outstanding customer service.
Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
Operated laundry, dry-cleaning and pressing equipment.
Warmly greeted guests upon arrival to create welcoming atmosphere.
Cleaned and set tables quickly after customers left to maximise restaurant capacity.
Queen Elizabeth Hospital Summer Volunteer
Queen Elizabeth Hospital
Hong Kong, Hong Kong
2018.08 - 2018.08
Demonstrated respect, friendliness and willingness to help wherever needed.
Supported team by demonstrating respect and willingness to help.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Tailored communication strategies to reach different audiences.
Retail Sales Associate
Tommy Hilfiger
Hong Kong, Hong Kong
2014.12 - 2015.01
Completed all cleaning, stockings and ironing in assigned sales area.
Greeted customers while quickly determined their needs.
Engaged with customers in a fair, consistent manner.
Maintained knowledge of products and features to provide recommendations to customers.
Updated product labelling and pricing to reflect discounts and offers.
Prioritised helping customers over completing other routine tasks in store.
Education
Foundation Degree in Science - International Foundation in Pharmacy Health and Life Sciences
University of East Anglia
Norwich, NFK
2017.09 - 2018.06
Bachelor of Science - Physiotherapy
Manchester Metropolitan University
Manchester, MAN
2018.09 - 2023.08
Skills
Stock management
Brand awareness
Customer assistance
Flexible schedule
Product promotions
Multi-tasking strength
Fast learner
Health & safety regulations
Languages
Chinese (Cantonese), English, Chinese (Mandarin)
Custom
Personal Information
Timeline
Catering assistant
Berkeley Scott
2024.04 - Current
Bachelor of Science - Physiotherapy
Manchester Metropolitan University
2018.09 - 2023.08
Queen Elizabeth Hospital Summer Volunteer
Queen Elizabeth Hospital
2018.08 - 2018.08
Foundation Degree in Science - International Foundation in Pharmacy Health and Life Sciences