Summary
Overview
Work history
Education
Skills
Timeline
Generic

Fern Willis

Runcorn,Cheshire

Summary

I am a hardworking and motivated individual who is seeking part time work while I complete my university studies. I consider myself to be a charismatic, highly sociable person who works well in a team and is capable of maintaining a high morale amongst colleagues.

Overview

9
9
years of post-secondary education
3
3
years of professional experience

Work history

Sales Assistant

GAME
Lancaster, Lancashire
01.2024 - 03.2026
  • Conducted till operations, ensuring fast transactions for customers.
  • Assisted with the end-of-day banking, building proficiency with the handling of money.
  • Ensured that the shop floor was appropriately stocked so that customers could find the items they required.
  • Provided good customer service through game, console, and technology recommendations, as well as making sure to build rapport with customers to encourage repeat business.
  • Delivered tech support to customers, fixing issues with consoles and other gaming equipment.

Volunteer

The Children's Society
Warrington, Cheshire
07.2023 - 09.2023
  • Learned manual till operations to prepare myself for further retail work.
  • Accepted and processed donations, including Gift Aid, and determined which items could be sold.
  • Ensured that the shop floor was constantly stocked so that customers had more items to choose from, generating more income for the Children's Society charity.

Education

Bachelor of Arts - Sociology

Lancaster University
Lancaster
10.2023 - 07.2026

A-Levels -

Cronton Sixth Form College
Widnes, Halton
09.2021 - 06.2023

GCSEs -

Sandymoor Ormiston Academy
Runcorn, Halton
09.2016 - 06.2021

Skills

  • Customer service and complaints management
  • Team management
  • Problem solving and conflict resolution
  • Social media management
  • Till and cash handling
  • Experience with tech support
  • Confident communicator

Timeline

Sales Assistant

GAME
01.2024 - 03.2026

Bachelor of Arts - Sociology

Lancaster University
10.2023 - 07.2026

Volunteer

The Children's Society
07.2023 - 09.2023

A-Levels -

Cronton Sixth Form College
09.2021 - 06.2023

GCSEs -

Sandymoor Ormiston Academy
09.2016 - 06.2021
Fern Willis