Fern Willis
Runcorn,Cheshire
Summary
I am a hardworking and motivated individual who is seeking part time work while I complete my university studies. I consider myself to be a charismatic, highly sociable person who works well in a team and is capable of maintaining a high morale amongst colleagues.
Overview
9
9
years of post-secondary education
3
3
years of professional experience
Work history
Sales Assistant
GAME
Lancaster, Lancashire
2024.01 - 2026.03
- Conducted till operations, ensuring fast transactions for customers.
- Assisted with the end-of-day banking, building proficiency with the handling of money.
- Ensured that the shop floor was appropriately stocked so that customers could find the items they required.
- Provided good customer service through game, console, and technology recommendations, as well as making sure to build rapport with customers to encourage repeat business.
- Delivered tech support to customers, fixing issues with consoles and other gaming equipment.
Volunteer
The Children's Society
Warrington, Cheshire
2023.07 - 2023.09
- Learned manual till operations to prepare myself for further retail work.
- Accepted and processed donations, including Gift Aid, and determined which items could be sold.
- Ensured that the shop floor was constantly stocked so that customers had more items to choose from, generating more income for the Children's Society charity.
Education
Bachelor of Arts - Sociology
Lancaster University
Lancaster 2023.10 - 2026.07
A-Levels -
Cronton Sixth Form College
Widnes, Halton 2021.09 - 2023.06
GCSEs -
Sandymoor Ormiston Academy
Runcorn, Halton 2016.09 - 2021.06
Skills
- Customer service and complaints management
- Team management
- Problem solving and conflict resolution
- Social media management
- Till and cash handling
- Experience with tech support
- Confident communicator
Timeline
Sales Assistant
GAME
2024.01 - 2026.03
Bachelor of Arts - Sociology
Lancaster University
2023.10 - 2026.07
Volunteer
The Children's Society
2023.07 - 2023.09
A-Levels -
Cronton Sixth Form College
2021.09 - 2023.06
GCSEs -
Sandymoor Ormiston Academy
2016.09 - 2021.06