Federico Martorana

Joined Circlelet Properties as Trainee Lettings Negotiator and progressed to Lettings Negotiator. Responsible for arranging and conducting property viewings, handling enquiries, and supporting lettings process from first contact to agreement. Worked closely with landlords and tenants, assisted with rent negotiations, prepared tenancy documentation, and ensured smooth deal progression while delivering high standard of customer service in fast paced environment.

at Treehouse Hotel, I contributed to the vibrant atmosphere across three distinct venues: Pizzeria Mozza, Madera Restaurant, and Rooftop Bar The Nest. My role involved crafting innovative cocktails, providing exceptional customer service, and collaborating closely with a diverse team of staff and management.

Key Responsibilities:

• Prepared and served a variety of beverages, ensuring quality and presentation standards were met.
• Engaged with guests to create memorable experiences, enhancing their enjoyment of the hotel’s offerings.
• Collaborated with restaurant and bar teams to coordinate service during peak times, improving overall efficiency.
• Developed strong communication skills by interacting with a wide range of guests and hotel directors, fostering a welcoming environment.

This experience honed my ability to thrive in a fast-paced, dynamic setting, while significantly enhancing my interpersonal and communication skills.

At Aqua Kyoto, a renowned fine dining restaurant in central London, I was responsible for delivering high-end customer service in a fast-paced, luxury environment. My role involved expertly crafting and serving a wide range of cocktails and beverages while ensuring an elevated guest experience. I consistently engaged with an international clientele, tailoring drink recommendations based on individual preferences and promoting premium selections.