Summary
Overview
Work history
Education
Skills
Accomplishments
Certification
Timeline
Generic
Faye Greenwood

Faye Greenwood

Based in Halifax/Manchester. Happy to travel in the UK & abroad.

Summary

Hi, I'm Faye Greenwood, 22 years old, and a dedicated, passionate individual with a keen interest in writing for film. I recently graduated from the University of Salford. While writing is my long-term goal, I bring the same commitment and energy to every job I take on.

I thrive in busy, friendly environments where I can connect with both team members and customers. I genuinely enjoy sociable roles because I love meeting new people and making a positive impact through excellent service.

Over time, I've developed a positive mindset, boosted my confidence, and become a true team player. I'm hardworking, well-organised, and energetic, always focused on delivering the best possible service with a welcoming smile.

Overview

9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work history

Tesco Colleague

Tesco
Sowerby Bridge, Calderdale
08.2024 - Current
  • I deliver excellent customer service with a friendly and approachable attitude.
  • Operate tills accurately, handling cash and card payments
  • Manage customer enquiries, returns, and complaints professionally at the service desk.
  • Perform daily store errands to support smooth operations and maintain store presentation.
  • Work collaboratively within a team to meet store goals and ensure a positive customer service.
  • Prioritise tasks and multitask effectively during busy periods.
  • Adapt quickly to changing tasks and provide support across different store departments as needed.

Hairdresser's Receptionist

Hair and There
Hebden Bridge, Calderdale
06.2022 - 09.2023
  • Managed front-of-house duties, greeting clients and ensuring a welcoming, comfortable environment.
  • Answered and directed incoming phone calls; took messages and ensured timely delivery to relevant staff or clients.
  • Spoke with clients while they waited, keeping them relaxed and entertained during busy periods, helping them feel looked after even when appointments ran behind.
  • Scheduled appointments efficiently using a manual booking system, ensuring clarity and communication with all clientele.
  • Maintained a tidy and presentable shop, sweeping hair, cleaning chairs, and washing colour trays and brushes as needed.
  • Assisted in updating weekly staff schedules and managing the salon's monthly calendar obligations.
  • Served tea, coffee, and refreshments to clients and staff.

Café barista

Bob's Tearoom And Gardens
Halifax, Calderdale
08.2019 - 09.2021
  • Maintained a calm, professional persona during peak hours and special events, ensuring consistent customer satisfaction between morning rushes and closings times.
  • Operated the cake station, responsible for portioning and presenting cakes, maintaining cleanliness, and ensuring high standards of food hygiene.
  • Provided counter service, offering knowledgeable recommendations on cakes and ingredients to suits customer preferences.
  • Assisted in preparing and serving coffees with a focus on caution and consistency.
  • Took part in weekly afternoon tea service, supporting food preparation and presentation.
  • Regularly supported private events hosted by the café owners, offering flexible service in varied roles.
  • Carried out washing-up duties quickly and hygienically, adhering strictly to health and safety standards.

Nursery volunteer

Crossley Mill Nursery
Hebden Bridge, Calderdale
02.2017 - 03.2017
  • Helped supervise children during playtime, making sure they were safe, happy, and engaged.
  • Spent time getting to know the children and encouraged creative, fun activities they could enjoy together.
  • Paid close attention to any allergies or specific needs.
  • Cleaned and tidied play areas, classrooms, and food prep spaces, following hygiene rules when needed.
  • Watched out for any issues or concerns with behaviour or wellbeing, and let staff know when something needed attention.
  • Supported nursery staff to ensure smooth running of daily operations.
  • Really enjoyed being part of the team and building connections with both the children and staff.

Education

Upper Second-Class Honours Degree - Film Production

University of Salford
Salford
09.2021 - 05.2024

BTEC Level 3 Diploma - Creative Media Production (Television and Film)

Huddersfield New College
Huddersfield
09.2019 - 05.2021

GCSEs -

Calder High School
Hebden Bridge, Calderdale
09.2015 - 05.2019

Skills

  • Team building
  • Customer service
  • Creative writing
  • Organisation
  • Microsoft software
  • Waitressing
  • Outgoing personality

Accomplishments

    Winner in the category for Best Drama in the Royal Television Society Programme Awards 2024 for Pink Carnations and Purple Hyacinths.

    Joint winner in the category for Best Student Film in the White Rose International Film Festival 2024 for Pink Carnations and Purple Hyacinths.

Certification

National Citizen Service (NCS)

Timeline

Tesco Colleague

Tesco
08.2024 - Current

Hairdresser's Receptionist

Hair and There
06.2022 - 09.2023

Upper Second-Class Honours Degree - Film Production

University of Salford
09.2021 - 05.2024

BTEC Level 3 Diploma - Creative Media Production (Television and Film)

Huddersfield New College
09.2019 - 05.2021

Café barista

Bob's Tearoom And Gardens
08.2019 - 09.2021

Nursery volunteer

Crossley Mill Nursery
02.2017 - 03.2017

GCSEs -

Calder High School
09.2015 - 05.2019

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Faye Greenwood