Summary
Overview
Work history
Education
Skills
Timeline
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Faye Edminson

East Boldon,Tyne and Wear

Summary

I am a friendly, reliable and target-driven individual with an eagerness to learn. I am currently seeking a position where I’m able to progress my skillset and expand my experience in the scientific field. My passion involves animals and their biology, including the conservation of those animals.

Overview

6
6
years of professional experience
1
1
year of post-secondary education

Work history

Retail assistant

Primark
Newcastle upon Tyne
02.2023 - 11.2023
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimized satisfaction.
  • Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
  • Processed and issued refunds, exchanges and credit notes, providing tailored solutions to customer issues.

Sales consultant

The Fragrance Shop
Newcastle upon Tyne
11.2021 - 12.2022
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Maintained expert product knowledge for persuasive, reliable customer guidance.
  • Achieved monthly sales and performance KPIs for improved team success.
  • Created positive relationships with customers to enhance loyalty and retention.
  • Replenished shop floor stock and processed deliveries promptly, maximizing product availability for customers.
  • Updated product labelling and promotional pricing.
  • Resolved customer complaints effectively with problem-solving skills.
  • Maintained knowledge of current promotions, refund guidelines and provided reliable customer advice.
  • General cleaning and admin duties.

Volunteer Classroom Assistant

Barnwell Academy
Houghton-Le-Spring, Durham
05.2018 - 06.2018
  • Mentored students by modelling exemplary behavior and standards.
  • Provided individual and group support, appropriate to pupils' developmental needs.
  • Developed skills of time management, working as a team and under pressure.

Education

GCSEs -

Whitburn CofE Academy
Whitburn, South Tyneside

Newcastle College
Newcastle-upon-Tyne
09.2022 - 06.2023

Zoology (BSc)

Newcastle University
Newcastle upon Tyne
09.2023 -

Skills

  • Outgoing and enthusiastic
  • Customer service oriented
  • Self-motivated
  • Results-orientated
  • Confident communicator

Timeline

Zoology (BSc)

Newcastle University
09.2023 -

Retail assistant

Primark
02.2023 - 11.2023

Newcastle College
09.2022 - 06.2023

Sales consultant

The Fragrance Shop
11.2021 - 12.2022

Volunteer Classroom Assistant

Barnwell Academy
05.2018 - 06.2018

GCSEs -

Whitburn CofE Academy

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Faye Edminson