Farjana Farha
United Kingdom
Summary
Committed healthcare professional skilled in vital signs monitoring, first aid, and infection control. Experienced in medication support and medical record management, with a focus on patient advocacy and mental health. Strong team leadership and software capabilities drive efforts to improve patient care and streamline record management.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Health Care Support Worker
Rite Care Services
2021.01 - 2026.06
- Delivered high-quality person-centered care and support according to individual care plans specially to the PTSD (EUPD) including substance user, paranoid (Schizopherenia)
- Provided support to individuals with complex needs including Down syndrome and epilepsy.
- Monitored and responded appropriately to seizure-related health conditions.
- Assisted residents with personal care including bathing, dressing, grooming, and toileting while maintaining dignity and respect.
- Supported meal preparation, nutrition, and hydration for residents.
- Monitored residents’ wellbeing including vital signs such as blood pressure and diabetes.
- Provided companionship and emotional support to improve wellbeing and quality of life.
- Maintained accurate care documentation and updated internal care records (daily observations report, MAR chart).
- Followed infection control, safeguarding, and health & safety procedures at all times.
- Full-time & Part-time
Corporate Reception Manager
Portico
2023.01 - 2024.12
- Managed front desk operations and supervised reception team members.
- Handled visitor management systems, meeting room bookings, and administrative records.
- Maintained accurate reports, schedules, and internal communication.
- Provided high-level customer service to international clients and visitors.
Floor Support Manager
Boots
2021.09 - 2023.03
- Supervised team members, ensuring smooth daily store operations.
- Maintained high standards of customer service, enhancing overall operational efficiency.
- Prepared staff rotas and generated internal reports for effective scheduling.
Trainee Manager
Newington Green Fruits & Vegetables Ltd
2020.01 - 2021.01
Relationship Manager
Eastern Bank Limited
2017.01 - 2020.01
Human Resource Officer
Swantex Limited
2015.01 - 2017.01
Education
MSc - International Business Management
London South Bank University
City of London /2020 - /2022
MSS - Economics
Dhaka University
Dhaka, Bangladesh /2013 - /2014
BSS - Economics
Dhaka University
Dhaka, Bangladesh /2008 - /2012
Skills
- Vital Signs Monitoring (Blood Pressure, diabetic)
- Basic First Aid
- Infection control awareness
- Medication Support
- Medical record management
- Patient Record Management
- Mental health support
- Patient Advocacy
- Software proficiency
- Team leadership
Certification
- Care Worker Training – Person-Centered Care, Safeguarding, Infection Control
- Phlebotomy Training –Patient Identification, Specimen Collection and Handling
- Medical Administration Training – Patient Records Management, Appointment Scheduling, Healthcare Administration
- Enhanced DBS Check – Available
Languages
English (Fluent), Bengali (Native), Urdu & Hindi (Conversational)
Timeline
Corporate Reception Manager
Portico
2023.01 - 2024.12
Floor Support Manager
Boots
2021.09 - 2023.03
Health Care Support Worker
Rite Care Services
2021.01 - 2026.06
Trainee Manager
Newington Green Fruits & Vegetables Ltd
2020.01 - 2021.01
Relationship Manager
Eastern Bank Limited
2017.01 - 2020.01
Human Resource Officer
Swantex Limited
2015.01 - 2017.01
MSc - International Business Management
London South Bank University
/2020 - /2022
MSS - Economics
Dhaka University
/2013 - /2014
BSS - Economics
Dhaka University
/2008 - /2012