Esther Ibrahim
Ipswich
Summary
Compassionate health care support worker with over Five years of experience in supported living and hospital environments. Proficient in delivering person-centred care, assisting with activities of daily living, and monitoring vital signs. Demonstrates adaptability in fast-paced settings while ensuring compliance with CQC and organizational standards. Committed to promoting independence and safeguarding the dignity and safety of vulnerable individuals.
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
5
5
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work history
Health Care Support Worker
Route to Transition
London
2023.03 - 2026.03
- Provided support to young people in semi-independent accommodation.
- Assisted with personal care and daily living tasks according to individual support plans.
- Facilitated weekly key work sessions to promote emotional wellbeing and independence.
- Supported budgeting, meal preparation, education engagement, and household management.
- Completed daily notes, incident reports, and safeguarding documentation accurately.
- Liaised with social workers, healthcare professionals, and external agencies effectively.
- Provided companionship and emotional support to distressed or lonely residents.
- Documented patient observations accurately for healthcare team's reference.
- Facilitated social activities for patients, boosting morale and wellbeing.
- Maintained a clean, safe environment for all patients.
- Prepared meals according to individual dietary requirements, promoting good nutrition.
- Attended mandatory training courses on regular basis to keep skills updated.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
Care Support Assistant
Promise Hospital
2021.03 - 2022.05
- Provided direct patient care, including hygiene, feeding, and mobility assistance.
- Monitored and recorded vital signs, escalating concerns as necessary.
- Assisted with patient transfers, prioritising comfort and safety.
- Maintained accurate and confidential care records.
- Maintained clean and hygienic surroundings, promoting health and safety standards.
- Documented all care provided accurately, improving communication amongst team members.
- Attended to basic medical needs, ensuring prompt professional attention when required.
- Provided emotional support for distressed individuals to foster calm environments.
- Supported mobility-impaired patients, fostering independence while ensuring safety.
- Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
- Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
Education
Level 3 Diploma - Health and Social Care
Academic for Health and Fitness
LondonMaster’s Degree - Management
University of Westminster
LondonBachelor’s Degree - Banking and Finance
Enugu State University
Nigeria 2002.01 - 2006.01
Skills
- Personal care and ADL support
- Safeguarding vulnerable populations
- Supported living and semi-independent care
- Vital signs monitoring
- Medication management and appointment support
- Risk assessment and reporting
- Infection control practices
- Care planning and documentation
- Emotional support and key working
- Team collaboration and multidisciplinary work
- Flexible shift availability
- Data entry efficiency
- Healthcare software proficiency
- Knowledge of nhs systems
- Medical ethical understanding
- Blood pressure measurement
- Nutrition monitoring
- Use of medical software
- Health literacy promotion
- First Aid
- Basic life support
- Infection prevention and control
- Medication Administration
Certification
- Level 3 Emergency First Aid at Work (AED & CPR) – Nuco Training Ltd (UK)
- Safeguarding Children & Young People
- Safeguarding Vulnerable Adults
- Level 2 Food Hygiene & Safety
- Conflict Resolution & Complaints Handling
ADDITIONAL INFORMATION
- Eligible to work in the UK
- Available for agency shifts including short-notice bookings
- Willing to undertake enhanced DBS checks
- Strong understanding of confidentiality, GDPR, and professional boundaries
- Committed to ongoing professional development
Timeline
Health Care Support Worker
Route to Transition
2023.03 - 2026.03
Care Support Assistant
Promise Hospital
2021.03 - 2022.05
Bachelor’s Degree - Banking and Finance
Enugu State University
2002.01 - 2006.01
Master’s Degree - Management
University of Westminster
Level 3 Diploma - Health and Social Care
Academic for Health and Fitness