Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Farhan Islam

Gravesend

Summary

Detail-oriented administrative and retail professional with two years of experience in Banking and two years in retail with providing comprehensive support to retail teams and office operations. Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality. Strong organisational skills coupled with excellent communication abilities to coordinate different activities and facilitate smooth workflow.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supermarket Assistant

Waitrose
03.2025 - Current
  • Assisted customers with product inquiries and purchases in a fast-paced retail setting with 95% standard match.
  • Contributed to visual merchandising and maintaining store presentation standards with 100% customer satisfaction.
  • Provided 100% outstanding customer service in a busy retail environment.
  • Handled inventory management and ensured the store's smooth operation with 95% stock availability.

Supermarket Assistant

ASDA
01.2024 - Current
  • Detail-oriented administrative and retail professional with two years of experience in Banking and two years in retail with providing comprehensive support to retail teams and office operations.
  • Proven track record of managing administrative tasks efficiently and maintaining strict confidentiality.
  • Strong organisational skills coupled with excellent communication abilities to coordinate different activities and facilitate smooth workflow.

Front-line Customer Service Officer

IFIC Bank
01.2022 - 01.2023
  • Managed customer accounts, resolving financial inquiries with professionalism.
  • Conducted daily banking operations, including transactions with 100% compliance checks.

Education

Master of Science - International Business

UNIVERSITY OF ULSTER
Belfast, United Kingdom
12-2024

MBA - Finance

JAGANNATH UNIVERSITY
Dhaka
05-2021

Skills

  • Situation management
  • Strategic and social selling
  • Proficient in using Office Suites
  • Academic Writing
  • Critical Thinking
  • Project Management

Certification

International English Language Testing Standards, British Council, (2023-2025)

Timeline

Supermarket Assistant

Waitrose
03.2025 - Current

Supermarket Assistant

ASDA
01.2024 - Current

Front-line Customer Service Officer

IFIC Bank
01.2022 - 01.2023

Master of Science - International Business

UNIVERSITY OF ULSTER

MBA - Finance

JAGANNATH UNIVERSITY
Farhan Islam