Faiza Khan
Ealing, West London,UK
Summary
Experienced Pharmacy Dispenser and NHS Administrator with over 20 years’ experience across hospital and community pharmacy settings. Skilled in prescription processing, patient support, and healthcare administration systems. Known for accuracy, efficiency, and delivering patient-focused service in fast-paced environments.
Overview
26
26
years of professional experience
Work history
Pharmacy Dispenser
Conway Chemist
London
2023.06 - 2026.01
- Dispensed prescriptions accurately using RxWeb
- Managed repeat prescriptions and dosette boxes
- Provided medication guidance and referred clinical queries
- Maintained stock levels and supported ordering
Pharmacy Dispenser
Lloyds Pharmacy (Sainsbury's)
Hayes
2022.10 - 2023.04
- Processed prescriptions using LS systems
- Managed stock control and inventory
- Supported patients with medication queries
Locum Pharmacy Dispenser
Various NHS & Community Pharmacies
2022.06 - 2022.09
- Delivered dispensing support across multiple sites
- Adapted to different pharmacy systems quickly
- Assisted with stock management and patient queries
Administrator
London North West University Healthcare NHS Trust
2021.02 - 2022.03
- Managed patient appointments using PAS and Vantage
- Processed clinic letters via Dictate IT
- Supported clinical teams with admin tasks
Pharmacy Dispenser
Lloyds Pharmacy, Hammersmith Hospital
2019.04 - 2020.12
- Dispensed outpatient prescriptions
- Handled patient queries and maintained records
Pharmacy Assistant (ATO)
Ealing Hospital NHS Trust
2019.01 - 2019.04
- Assisted in dispensing, labelling, and assembling medications
- Managed patient queries in person and over the phone
Pharmacy Dispenser
Central Middlesex Hospital
2018.07 - 2018.12
- Dispensed inpatient and outpatient prescriptions
- Provided frontline patient support and escalated clinical concerns
Medical Secretary / Pharmacy Assistant
Ealing Hospital NHS Trust
2014.04 - 2018.07
- Produced clinical correspondence and maintained accurate records
- Supported pharmacy operations including dispensing and stock handling
Medical & Administrative Roles (Earlier Career)
Various NHS Trusts & Organisations
2000.01 - 2014.01
- Extensive experience in medical secretarial and administrative roles
- Managed diaries, typed clinical letters, handled patient communication, and ensured confidentiality
Education
NVQ Level 2 -
Pharmacy Services (GPhC)
RSA Level 3 - undefined
Administrative & Secretarial Practices
GNVQ Advanced - undefined
Business & Finance
Pitman's Legal Secretarial Certificates - undefined
ILEX
Skills
- Prescription dispensing & labelling
- Patient consultation & support
- Efficient time management
- Professional phone etiquette
- Multitasking capability
- Medicinal knowledge
- Digital record keeping
- Customer service & complaint resolution
- Pharmacy stock control & ordering
- NHS administration & appointment systems
- Medical typing & documentation
- Microsoft Office (Word, Excel, Outlook)
- Healthcare systems: RxWeb, JAC, EMIS, PAS, Dictate IT
- Dosette box preparation (care homes & patients)
Affiliations
- Travelling, cooking, creative writing, swimming, watching football & spending time with family
Languages
English (Fluent)
Urdu (Fluent)
French (Basic)
References
References available upon request.
Timeline
Pharmacy Dispenser
Conway Chemist
2023.06 - 2026.01
Pharmacy Dispenser
Lloyds Pharmacy (Sainsbury's)
2022.10 - 2023.04
Locum Pharmacy Dispenser
Various NHS & Community Pharmacies
2022.06 - 2022.09
Administrator
London North West University Healthcare NHS Trust
2021.02 - 2022.03
Pharmacy Dispenser
Lloyds Pharmacy, Hammersmith Hospital
2019.04 - 2020.12
Pharmacy Assistant (ATO)
Ealing Hospital NHS Trust
2019.01 - 2019.04
Pharmacy Dispenser
Central Middlesex Hospital
2018.07 - 2018.12
Medical Secretary / Pharmacy Assistant
Ealing Hospital NHS Trust
2014.04 - 2018.07
Medical & Administrative Roles (Earlier Career)
Various NHS Trusts & Organisations
2000.01 - 2014.01
RSA Level 3 - undefined
Administrative & Secretarial Practices
GNVQ Advanced - undefined
Business & Finance
Pitman's Legal Secretarial Certificates - undefined
ILEX
NVQ Level 2 -
Pharmacy Services (GPhC)