Fahim Miah
London,London
Summary
A results-driven professional with a strong foundation in decision-making efficiency and investment strategy development. Demonstrates expertise in cost accounting and asset valuation, complemented by proficiency in SQL and market risk analysis. Adept at analysing data trends to inform critical evaluations, ensuring optimal time management and effective solutions. Career goals include leveraging analytical skills to drive strategic growth and enhance financial performance.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work history
Sales assistant
Screwfix
, London
03.2023 - Current
- Utilised communication skills to convey detailed product information effectively.
- Handled queries and complaints efficiently, enhancing customer service experience.
- Collaborated with team members to achieve and exceed sales targets.
- Engaged with management to advance product strategies and amplify sales, fostering greater customer activity.
- Managed till operations smoothly, reducing waiting time for customers.
- Pursuing plumbing education, leveraging comprehensive knowledge of trades (plumbing, electricals & carpentry) to draw in regular customers seeking advice and increase sales, simultaneously nurturing close relationships with store.
- Assisted customers with product selection for optimal satisfaction.
- Monitored trends in consumer behaviour with keen attention to detail.
- Engaged with approximately 600 customers daily, ensuring access to necessary products by leveraging knowledge and providing assistance to colleagues in task completion when feasible.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
Sales assistant
Ikea
London, Essex
07.2022 - 11.2025
- Utilised excellent communication skills to provide detailed product information.
- Delivered exceptional after-sales service, encouraging repeat business.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Demonstrated products effectively leading to increased sales conversions.
- Offered personalised shopping advice to enhance customer experiences.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Monitored trends in consumer behaviour with keen attention to detail.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Collaborated effectively with team members to meet sales targets.
- Assisted customers in locating specific items to boost satisfaction.
Education
Diploma of Higher Education - Business
Newham Sixth Form Centre
London 09.2021 - 06.2023
Diploma of Higher Education - Applied Science
New City College
London, England 09.2019 - 06.2021
Skills
- Decision-Making efficiency
- Investment strategy development
- Expertise in cost accounting
- Results-Driven approach
- Time management proficiency
- Critical evaluation
- Asset valuation
- SQL knowledge
- Market risk analysis
- Analysing data trends
Affiliations
- Calisthenics
- Gaming
Timeline
Sales assistant
Screwfix
03.2023 - Current
Sales assistant
Ikea
07.2022 - 11.2025
Diploma of Higher Education - Business
Newham Sixth Form Centre
09.2021 - 06.2023
Diploma of Higher Education - Applied Science
New City College
09.2019 - 06.2021