Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fabiana Cirotto

Fabiana Cirotto

Newcastle Upon Tyne,Northu

Summary

A dedicated professional with exceptional organisational and management skills, adept at prioritising tasks and handling challenging situations with tact and sensitivity. Demonstrates excellent communication and customer service skills, ensuring effective interaction and satisfaction. Aspires to leverage these competencies to drive success and efficiency in future endeavours.

Overview

9
9
years of professional experience

Work History

Waitress

Babucho restaurant
Newcastle upon Tyne
11.2024 - Current
  • Improved customer satisfaction by providing efficient and friendly service.
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Accommodated special event needs, provided customised services for parties.
  • Ensured smooth restaurant operation by effectively managing reservations system.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Enhanced guest satisfaction through attentive and prompt service.
  • Collaborated with kitchen staff to ensure order accuracy.
  • Ensured compliance with health regulations through effective cleaning practices in the dining area.

Receptionist

Gaucho
Newcastle upon Tyne
06.2024 - 10.2024
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
  • Coordinated office supplies orders to keep necessary materials available at all times.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Upheld confidentiality with sensitive information handling procedures.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
  • Maintained an organised reception area for a professional business environment.

FLOOR WAITRESS

Panis Restaurant
Newcastle Upon Tyne
11.2022 - 04.2024

FLOOR SUPERVISOR

Sabatini Restaurant
NewCastle Upon Tyne
10.2019 - 09.2022

FLOOR WAITRESS

Mascalzone Restaurant
Newcastle upon Tyne
08.2019 - 09.2019

FLOOR WAITRESS

La Risacca Restaurant
Sorso
02.2019 - 08.2019

FLOOR WAITRESS

Well Street Pizza
London
09.2018 - 12.2018
  • Company Overview: My first job in England, big challenge for my language improvement.
  • My first job in England, big challenge for my language improvement.

FLOOR WAITRESS

La volpe e L'uva
Sassari
02.2018 - 08.2018

FLOOR SUPERVISOR

Ciao bella
Castelsardo
05.2016 - 09.2017

Education

Nail tech lev3 - Beauty

Thrive beauty school
Newcastle upon Tyne
01/2025 -

Skills

  • Sound organisational and planning skills
  • Excellent communication skills
  • Ability to prioritise
  • Excellent organisational and management skills
  • Ability to deal with difficult situations with tact and sensitivity
  • Excellent customer service skills

Languages

Italian
Native
English
Fluent

Timeline

Waitress

Babucho restaurant
11.2024 - Current

Receptionist

Gaucho
06.2024 - 10.2024

FLOOR WAITRESS

Panis Restaurant
11.2022 - 04.2024

FLOOR SUPERVISOR

Sabatini Restaurant
10.2019 - 09.2022

FLOOR WAITRESS

Mascalzone Restaurant
08.2019 - 09.2019

FLOOR WAITRESS

La Risacca Restaurant
02.2019 - 08.2019

FLOOR WAITRESS

Well Street Pizza
09.2018 - 12.2018

FLOOR WAITRESS

La volpe e L'uva
02.2018 - 08.2018

FLOOR SUPERVISOR

Ciao bella
05.2016 - 09.2017

Nail tech lev3 - Beauty

Thrive beauty school
01/2025 -

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Fabiana Cirotto