Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
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Jessie Armstrong

Epping,Essex

Summary

I am an enthusiastic and driven individual with a strong interest in business and media, eager to bring creativity and commitment to a dynamic and professional setting. I am confident in my ability to communicate effectively, solve problems with initiative, and work both independently and as a part of a team. I take pride in producing high-quality work, adapting to new challenges, and maintaining a positive and professional attitude.


Overview

2
2
years of professional experience

Work history

Waitress

Epping Golf Course
Epping, Essex
04.2023 - Current
  • Delivered excellent customer service whilst managing multiple tables.
  • Strengthened time management skills during busy shifts.
  • Resolved customer concerns both calmly and professionally.
  • Trusted with closing duties such as cleaning and cash handling.
  • Supported team growth by brining on board and training new staff members.

Nursery assistant

North Weald Village Nursery
North Weald, Essex
06.2024 - 06.2024
  • Ensured a safe and engaging environment for young children.
  • Organised creative and engaging activities for individuals to participate in.
  • Communicated with parents and staff members about the wellbeing of the children.
  • Assisted with meal preparation and upheld hygiene standards.

Hair salon assistant

LS hair
Epping, Essex
06.2023 - 06.2023
  • Maintained cleanliness and presentation of the salon.
  • Offered refreshments and friendly services to clients.
  • Handled phone calls and appointment scheduling.
  • Represented the salon with professionalism and courtesy.

Education

A-Levels - Media

Epping St.John’s Church of England School.
Epping, Essex
09/2023 - 06/2025

B-TEC diploma - Business

Epping St.Johns Church of England School
Epping, Essex
09/2023 - 06/2025

B-TEC diploma - Health and Social care

Epping St.John’s Church of England school
Epping, Essex
09/2023 - 06/2025

Skills

  • Excellent verbal and written communication
  • Strong customer service and interpersonal skills
  • Confident time management and task prioritisation
  • Logical thinking and effective problem solving
  • Team collaboration and active listening
  • High attention to detail and independent working
  • Creative thinking and strong organisational abilities
  • Adaptability in fast-paced, professional environment
  • Proficient in Adobe Creative Suite- including Photoshop, illustrator and Lightroom
  • Experience in using Sound Lab for podcast production
  • Created three magazine covers, two double-page spreads, and a podcast as part of my media coursework

Accomplishments

Awards and achievements

  • Business BTEC award (2023)- recognised and awarded for outstanding performance.
  • Business Diploma awards (2024 & 2025)- awarded for consistent achievements and positive performance.
  • Successfully trained and supported new staff at Epping Golf Course.
  • Demonstrated creativity and initiative in planning engaging activities for children.
  • Proven ability to manage time, multitask and work effectively in customer-facing roles.

Timeline

Nursery assistant

North Weald Village Nursery
06.2024 - 06.2024

Hair salon assistant

LS hair
06.2023 - 06.2023

Waitress

Epping Golf Course
04.2023 - Current

A-Levels - Media

Epping St.John’s Church of England School.
09/2023 - 06/2025

B-TEC diploma - Business

Epping St.Johns Church of England School
09/2023 - 06/2025

B-TEC diploma - Health and Social care

Epping St.John’s Church of England school
09/2023 - 06/2025

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Jessie Armstrong