Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Olivia Jenkinson

Wythenshawe,United Kingdom

Summary

Resilient, hardworking, and well-organised student driven by a strong desire to enhance both physical and intellectual abilities. I have a robust work ethic as I consistently demonstrate problem-solving skills, attention to detail, and effective communication. I thrive in both collaborative and independent settings by efficiently managing time and responsibilities to meet deadlines. I am adaptable and open to new challenges, I have a strong ability to learn quickly, remain focused under pressure and deliver high-quality results. My proactive approach and determination ensure continuous personal and professional growth. Additionally, I am a self-motivated professional with a strong foundation in communication, leadership, and organisational skills. I demonstrate expertise in project planning, coordination, and deadline management, coupled with critical thinking and problem-solving abilities. Furthermore, I am resilient under pressure with a proven ability to negotiate effectively and deliver results in dynamic environments and achieve long-term success.


Overview

5
5
years of professional experience
9
9
years of post-secondary education

Work History

Waitress

Saints & Scholars
Didsbury, Manchester
07.2024 - 02.2025
  • Ensured that the bar is stocked, and the cutlery is polished and folded
  • Made sure that the beers on draft were at the right temperature to be served to the customers
  • Greet customers when they arrive, sit them at their designated table and provide menus for each customer
  • Me and my team worked together as a team to ensure that each customer has a fantastic experience at the café
  • Managed cleaning up after each customer as quickly as possible to make certain that new customers weren’t waiting long to be seated
  • Efficiently wrote out food orders so that the chef understands what food is to be made and to guarantee the customers get the correct food
  • Managed the take, the café had made for the day and made sure this was secure within the safe and easy for the owner to come collect, while also packing up the café for the next day
  • Followed health and hygiene standards when handling food and cleaning restaurants.
  • Kept tables clear of used crockery, glassware and cutlery.

Contract analyst

Moorepay
Swinton, Manchester
07.2024 - 09.2024
  • Check contracts to make sure they meet the company’s requirements
  • Managed assigning the contracts out that came in the previous day to my fellow colleagues
  • Manage clearing up the rest of the backlog of contracts
  • Oversaw any team calls from other teams if assistance was needed or a contract needed processing quicker than the usual process
  • Resolved any sale queries within my team
  • Managed the monthly insurance renewals
  • Tracked the number of contracts me and my team were getting through daily
  • Responded to time-sensitive queries quickly for fast resolution.
  • Provided advice to gracefully handle and de-escalate conflict.
  • Structured legal information to help increase awareness and understanding.
  • Trained junior employees on contract checking procedures for consistency and accuracy.
  • Recommended measures to increase compliance to official legislation.
  • Highlighted potential risks associated with specific contract terms to senior management.

Bar Staff

The Old Packet House
Altrincham
04.2023 - 03.2024
  • Greeted customers appropriately in a friendly manner
  • Managed preparing the bar, and ensured all fridges were filled
  • Independently managed behind the bar maintaining on top of customer service
  • Processed food orders and delivered food to the correct tables
  • Oversaw any beer orders in the pub while on shift
  • Tracked both male and female toilets to ensure everything was topped up
  • Resolved any customer complainants and referred them to the manager

Food Runner

Alberts Restaurant and Bar
Didsbury, Manchester
11.2021 - 04.2022
  • Greeted customers professionally on arrival while asking if they’d like me to put any extra order through
  • Worked with my team efficiently to ensure our work environment was clean, restocked, and orderly spaced
  • Managed cleaning and polishing the cutlery efficiently
  • Managed running the food by memorising tickets for tables to ensure the right food was taken
  • Settled any customer complaints by notifying the manager immediately

Kare Plus
Stockport, Greater Manchester
05.2020 - 08.2021
  • Assured that all paperwork was in order and easy to find, while also sorting out employee files
  • Secured file cabinets while files weren’t needed
  • Made certain that my manager had the paperwork she needed before having to ask
  • Helped on rotas for the week and settled any disputes employees may have had about certain days they were working
  • Maintained a good work environment by staying positive and having a to-do list with priority work done first, therefore this ensured we were never behind on important work
  • Ensured that all employees had equipment needed before going out on care calls
  • Occasionally answer the phone if my manager was busy to have a one-on-one conversation with some employees or the family of the carers if they were in need of advice

Education

BA - Politics

University of Liverpool
Liverpool, Merseyside
09.2023 - 06.2026

A-levels - Sociology, Health, and Social with Psychology methods, Criminology

Loreto College
09.2020 - 06.2022

GCSE’s - Maths, English Literature/ Language, Physics, Chemistry, Biology, Health and Social, Spanish

Sale High School
09.2015 - 06.2020

Skills

  • Communication skills
  • Team working skills
  • Critical thinking and analysis
  • Self-motivated/ resilient
  • Adaptability/ Flexibility
  • Leadership skills
  • Organisational skills
  • Creativity
  • Attention to detail
  • Negotiation skills
  • Problem solving skills
  • Deadline management
  • Project planning and coordination

Personal Information

Nationality: British

References

References available upon request.

Timeline

Waitress

Saints & Scholars
07.2024 - 02.2025

Contract analyst

Moorepay
07.2024 - 09.2024

BA - Politics

University of Liverpool
09.2023 - 06.2026

Bar Staff

The Old Packet House
04.2023 - 03.2024

Food Runner

Alberts Restaurant and Bar
11.2021 - 04.2022

A-levels - Sociology, Health, and Social with Psychology methods, Criminology

Loreto College
09.2020 - 06.2022

Kare Plus
05.2020 - 08.2021

GCSE’s - Maths, English Literature/ Language, Physics, Chemistry, Biology, Health and Social, Spanish

Sale High School
09.2015 - 06.2020
Olivia Jenkinson