Summary
Overview
Work History
Education
Skills
Timeline

Sophie Turvey

Hale Barns,Altrincham

Summary

Dedicated customer service professional who prides themselves on delivering great customer service at all times. Committed team player and great ability to communicate to maintain customer satisfaction.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

Maternity Leave

-
09.2018 - 09.2019

Counter Manager

Benefit Cosmetics
Manchester
04.2018 - 09.2018
  • Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales.
  • Coached cosmetics sales team on promotions and events to increase marketing effectiveness and boost sales of critical merchandise.
  • Ensure staff rosters are completed on a monthly basis.
  • Achieve counter sales targets

Makeup Artist

Laura Mercier (John Lewis)
Cheadle
08.2017 - 02.2018
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Educated clients about products based on needs and preferences.
  • Achieve individual targets and KPI's.

Makeup Artist

Mac Cosmetics (John Lewis)
Cheadle
09.2016 - 08.2017
  • Professionally apply makeup to customers for outings, proms, weddings and other special occasions and events.
  • Conducted makeup lessons for customers.
  • Demonstrate in-depth knowledge of products and offer high level of expertise.
  • Achieve individual targets and KPI's.

Personal Assistant Support

Medical Specialist Group
Guernsey
04.2016 - 08.2016
  • Maintained appropriate filing of personal and professional documentation.
  • Processing patient referral letters to a high standard.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organise consultants clinics efficiently.
  • Booking appointments and procedures.

Travelled

Africa and Asia
12.2015 - 03.2016

Personal Assistant to the Managing Director

Lumiere Fund Services
Guernsey
01.2014 - 12.2015
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Organized and attended meetings and compiled related documents and reports.
  • Planning and organising of internal and external meetings.
  • Implementing procedures and carry out background research for projects.
  • Oversaw personal and professional calendars and coordinated appointments for future events.

Travelled

Asia
10.2013 - 12.2013

Sales Assistant

John Lewis
Cheadle
10.2012 - 03.2013
  • Identify and understand customer requirements.
  • Offer additional products to maximise company profits.
  • Provide outstanding customer service.
  • Proactivity engage with customers on the shop floor.

Education

10 GCSE's

Les Beaucamps High Schoo, Guernsey
09.2006 - 08.2008

Certificate in Introduction To Youth Work

College of Further Education, Guernsey
06.2010 - 06.2010

Diploma in Fashion, Media, Hair And Makeup

School of Makeup, Stockport
04.2011 - 10.2011

Foundation Diploma in Art And Design

Trafford College, Altrincham
09.2016 - 06.2017

Bachelor of Arts - Fine Art

Kingston School of Art, London
09.2019 - 08.2020

Bachelor of Arts - Fine Art

University of Salford, Manchester
09.2020 - Current

Skills

    Creative Thinker

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Timeline

University of Salford - Bachelor of Arts, Fine Art
09.2020 - Current
Kingston School of Art - Bachelor of Arts, Fine Art
09.2019 - 08.2020
Maternity Leave - -
09.2018 - 09.2019
Counter Manager - Benefit Cosmetics
04.2018 - 09.2018
Makeup Artist - Laura Mercier (John Lewis)
08.2017 - 02.2018
Makeup Artist - Mac Cosmetics (John Lewis)
09.2016 - 08.2017
Trafford College - , Foundation Diploma in Art And Design
09.2016 - 06.2017
Personal Assistant Support - Medical Specialist Group
04.2016 - 08.2016
Travelled - Africa and Asia
12.2015 - 03.2016
Personal Assistant to the Managing Director - Lumiere Fund Services
01.2014 - 12.2015
Travelled - Asia
10.2013 - 12.2013
Sales Assistant - John Lewis
10.2012 - 03.2013
School of Makeup - , Diploma in Fashion, Media, Hair And Makeup
04.2011 - 10.2011
College of Further Education - , Certificate in Introduction To Youth Work
06.2010 - 06.2010
Les Beaucamps High Schoo - , 10 GCSE's
09.2006 - 08.2008

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Sophie Turvey