Evie Duell

During my employment at The Hart Inn I have Dealt with a wide variety of customers, ensuring that all the meals and drinks they have requested are served to them to their satisfaction. My main duties are

• Delivering food and drinks to customers.
• Prepared tables for guests and reset tables between customers.
• Polished glasses and cutlery to pristine standards.
• Memorised complete menu and offered guests knowledgeable suggestions.
• Maintained clean and organised dining area for customer comfort.
• Utilised professional communication skills to resolve customer complaints.

Work experience at Wasley Chapman's to gain some experience in Office Admin/bookkeeping, my main duties were:

• Reception Duties, handled incoming calls and emails, ensuring prompt response.
• Payroll processing.
• Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
• Sorting daily mail and banking.
• Prepared and processed supplier payments.
• Interacted professionally with clients providing excellent service at all times.
• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Created and distributed invoices to customers.