Eve McLachlan
North Queensferry,Fife
Summary
Dedicated professional with a strong focus on excellent customer service and maintaining workplace cleanliness. Demonstrates calm under pressure and a positive attitude, ensuring health and safety standards are met. Skilled in allergy awareness, product upselling, and fostering a team-oriented environment. Committed to continuous improvement and delivering exceptional service.
Overview
2
2
years of professional experience
Work history
Cafe barista
Café @ Number 16
Aberdour, Fife
08.2023 - 08.2025
- Prepared a variety of beverages, including espresso-based drinks and specialty coffees, ensuring high quality.
- Maintained cleanliness and organisation of workstations and customer areas, creating a welcoming environment.
- Assisted customers in selecting menu items, providing recommendations based on preferences and dietary needs.
- Operated coffee machines and equipment, adhering to safety and maintenance protocols for optimal performance.
- Managed cash register transactions accurately, providing change and processing payments efficiently.
- Collaborated with team members to ensure smooth service during peak hours, enhancing overall customer experience.
- Monitored inventory levels for coffee supplies and pastries, notifying management of restocking needs promptly.
- Cultivated relationships with regulars, enhancing their experience and loyalty to the establishment.
- Brewed specialty coffees according to customer preferences enhancing personalisation element.
Education
Master of Arts - Language & Linguistics and Spanish & Latin American Studies
University of Aberdeen
Aberdeen 09.2025 -
Highers -
Inverkeithing High School
Fife 05.2024 - 05.2025
Skills
- Calm under pressure
- Excellent customer service skills
- Allergy awareness
- Product upselling
- Health and Safety
- Positive attitude under pressure
- Workplace cleanliness
- Team player
Timeline
Master of Arts - Language & Linguistics and Spanish & Latin American Studies
University of Aberdeen
09.2025 -
Highers -
Inverkeithing High School
05.2024 - 05.2025
Cafe barista
Café @ Number 16
08.2023 - 08.2025