Eve Kretschmann
st Owen street,Herefordshire
Summary
Driven professional with talent for leadership and customer service. Possesses strong organisational skills combined with effective communication abilities. Aims to enhance store performance and build motivated team.
Overview
18
18
years of professional experience
Work history
Store manager Monkhouse school wear
Monkhouse
Hereford , Herefordshire
2008.06 - Current
- Monitored inventory levels consistently to avoid stock shortages or overages.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
- Assisted customers in locating products around the shop floor promptly.
- Ensured high levels of customer satisfaction with proactive interaction and prompt issue resolution.
- Led training sessions for new employees, equipping them with necessary skills and knowledge.
- Maintained an organised stock room for easy accessibility of goods.
- Resolved customer complaints effectively, protecting the store's image and consumer relationships.
- Upheld health and safety regulations within the premises to ensure a safe shopping environment.
- Developed a team-oriented environment by implementing effective leadership strategies.
Education
GCSEs -
The bishop of Hereford bluecoat school
Hereford07.1991
Skills
- Logistics co-ordination
- Store layout planning
- Promotions coordination
- Scheduling employees
- Supply chain understanding
- Visual merchandising insight
- Store security measures
- Staff rota arrangement
- Cash handling
- Operational optimisation
- Financial reporting
- Product ordering
- Loss prevention strategies
- Employee motivation techniques
- Profit and loss understanding
- Barcode scanning
- Staff mentoring
- Performance monitoring
- Budget oversight
- Health and Safety regulations
- POS system operation
- Visual merchandising creativity
- Stock control systems understanding
- Store security vigilance
- Safety consciousness
- Sales promotion implementation
- Time efficiency
- Brand loyalty development
- Customer Service
- Health and Safety Compliance
- Cultural awareness
- Product knowledge
- Equipment Maintenance
- Conflict Resolution
- Budget management
- Staff training and development
- Customer service excellence
Timeline
Store manager Monkhouse school wear
Monkhouse
2008.06 - Current
GCSEs -
The bishop of Hereford bluecoat school