Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Eve Armstrong

Peterlee,United Kingdom

Overview

2026
2026
years of professional experience
1
1
Certification

Work history

Warehouse operative

Amazon
  • Efficiently and effectively receiving and storing goods.
  • Maintained safety regulations by enforcing strict adherence to company policies.
  • Loaded and unloaded delivery vehicles, ensured safe transport of goods.
  • Preforming in a fast place environment.

Sales advisor

ResQ Limited
10.2021 - Current


  • Handling high-volume calls efficiently.
  • Up selling and script adherence for Inbound and Outbound calls.
  • KPI and target achievement.
  • Strong work ethic and self-motivation.
  • Empathy and rapport building


Education

GCSEs -

Seaham High School
/2014 - /2019

BTEC -

Sunderland College
/2019 - /2021

Skills

  • Computer Skills - Word, PowerPoint, Excel
  • Reliable and able to meet target requirements
  • Clear and confident phone communication
  • 3 years experience in a call centre


Previous Management Experience in Temporary Team Leader position where I managed Scottish Power


  • Monitored daily KPIs, ensuring targets were met consistently
  • Delivered coaching and performance feedback to improve agent productivity
  • Handled escalated customer complaints and ensured satisfactory resolutions

Affiliations

  • Drawing
  • Gardening and Plants
  • Music
  • Pet Care

Accomplishments

Nominated 'Student Voice Representative' at Sunderland College

Certification

Driving Licence

References

References available upon request.

Timeline

Sales advisor

ResQ Limited
10.2021 - Current

Warehouse operative

Amazon

GCSEs -

Seaham High School
/2014 - /2019

BTEC -

Sunderland College
/2019 - /2021

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Eve Armstrong