Eunice Neto Tavares Fonseca e Silva
Stevenage ,Hertfordshire
Summary
Organised event and administration professional with expertise in guest registration, speaker coordination, and database management. Proven ability to maintain detailed schedules and provide comprehensive program support. Experienced in supplier coordination and delivering administrative assistance in fast-paced environments. Focused on achieving exceptional results through independent work and strong organisational skills.
Overview
14
14
years of professional experience
Work history
Events assistant
Hay Events
London, City of London
02.2025 - 01.2026
- Facilitated day-to-day event administration, including guest lists and registration checks.
- Liaised with speakers and internal teams to ensure accurate information dissemination.
- Managed last-minute changes effectively while upholding meticulous attention to detail.
- Ensured health and safety regulations compliance at all events.
- Organised marketing materials for successful event promotion.
- Assisted guests during the event, enhancing overall experience and satisfaction.
Assistant manager
Jacadi Store
King's road , City of London
06.2024 - 01.2026
- Executed daily administrative and operational tasks to enhance organisational efficiency.
- Maintained accurate inventory records and generated comprehensive reports.
- Supported recruitment, onboarding, and training of staff to ensure skill alignment.
- Ensured compliance with health and safety regulations across all operations.
- Coordinated schedules and facilitated management decisions for improved workflow.
Hostess
TRG Concessions
London
05.2019 - 04.2022
- Managed seating arrangements and oversaw seating chart to optimise guest flow.
- Monitored restaurant activity to assess dining trends and improve efficiency.
- Resolved customer issues while adhering to business policies.
Stock Assistant
Primark
London
01.2019 - 04.2019
- Organised the stockroom to ensure accurate labelling, placement, and cleanliness of goods.
- Collaborated with team members to ensure timely restocking of shelves.
- Ensured safe packaging and proper distribution of products.
Waitress
The Gate Pub
London
10.2016 - 02.2018
- Delivered exceptional customer service to ensure guest satisfaction at all times.
- Managed table settings for an enhanced dining experience.
- Showcased extensive knowledge of menu items, heightened customer decision-making.
Care Assistant
Meadows Edge Nursing Home
Boston, MA
11.2015 - 06.2016
Waitress Supervisor
Hotel Meliã
Aldeia
06.2012 - 10.2014
- Welcomed guests and escorted them to tables while promoting special offers.
- Managed restaurant operations and addressed group requirements effectively.
- Coordinated with kitchen staff to expedite orders, ensuring customer satisfaction.
- Collaborated on promotional events, increasing business during off-peak times.
Waitress
Hotel Marriott
05.2013 - 05.2014
- Met special dietary requests with careful preparation and presentation of dishes.
- Improved customer satisfaction by providing efficient and friendly service.
- Accommodated special event needs, provided customised services for parties.
Education
Certificate Level 4 NFQ - Travel and Tourism English (B) and Maths (C)
College Monte da Caparica
Portugal 09.2011 - 6 2013
Bachelor of Arts - Event Management and Tourism
University of Hertfordshire
Hatfield, Hertfordshire 10.2022 - 6 2025
Skills
- Event Administration & coordination
- Guest registration & database management
- Schedule and Programme Support
- Fluency in multiple languages
- Strong organisation & attention to detail
- Ability to work independently
- Microsoft
- Outlook
- Canva
LANGUAGES
Portuguese - Fluent
English - Fluent
Spanish – Fluent
Hobby and interest
- Events
- Travel
-Tourism
- New challenges
References
References available upon resquest
Timeline
Events assistant
Hay Events
02.2025 - 01.2026
Assistant manager
Jacadi Store
06.2024 - 01.2026
Bachelor of Arts - Event Management and Tourism
University of Hertfordshire
10.2022 - 6 2025
Hostess
TRG Concessions
05.2019 - 04.2022
Stock Assistant
Primark
01.2019 - 04.2019
Waitress
The Gate Pub
10.2016 - 02.2018
Care Assistant
Meadows Edge Nursing Home
11.2015 - 06.2016
Waitress
Hotel Marriott
05.2013 - 05.2014
Waitress Supervisor
Hotel Meliã
06.2012 - 10.2014
Certificate Level 4 NFQ - Travel and Tourism English (B) and Maths (C)
College Monte da Caparica
09.2011 - 6 2013